Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Marie Short

Marie Short

Management
Rio Rancho,NM

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

30
30
years of professional experience

Work History

Store Manager

Walmart
Albuquerque , NM
10.1998 - Current
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Rotated merchandise and displays to feature new products and promotions.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Trained and guided team members to maintain high productivity and performance metrics.

Clerk

Radionics INC
Salinas, CA
06.1996 - 10.1998
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Edited and proofread documents for accuracy and completeness.

Dental Assistant Intern

Dr Slaughter DDS. Oral Maxillofacial Surgeon
Salinas, CA
09.1993 - 05.1995
  • Prepared patient x-rays and images for dentist review.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Monitored patient comfort and safety during dental procedures.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.

Education

Associate of Arts - Interior Design

Monterey Peninsula College
Monterey, CA
05.1998

Skills

  • Employee Motivation
  • Time Management
  • Sales Operations
  • Inventory Management
  • Customer Service Process Improvement
  • Operational Efficiency
  • Team Leadership
  • Maximizing Profitability
  • Business Development and Planning
  • Manager Coaching and Training
  • Constructive Feedback
  • Goals and Performance
  • Active Listening and Communication
  • Store Display Creation
  • Staff Management
  • Critical Thinking
  • Security Standards
  • Budget Development
  • Root Cause Analysis

Accomplishments

  • Supervised teams of 500 plus staff members in one store. Other stores staffing ranged 300-450 employees.
  • Achieved Store of the Year #3731,1397
  • Ran complex and high volume stores. Highest sales volume store at $170 million.

Timeline

Store Manager

Walmart
10.1998 - Current

Clerk

Radionics INC
06.1996 - 10.1998

Dental Assistant Intern

Dr Slaughter DDS. Oral Maxillofacial Surgeon
09.1993 - 05.1995

Associate of Arts - Interior Design

Monterey Peninsula College

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