Marie Silva
Falmouth,MA
Summary
Proven Real Estate Agent at Blair Capital, adept in negotiation and client management, significantly exceeding customer expectations through strategic marketing and comprehensive support. Leveraged strong organizational skills and technological proficiency to facilitate smooth transactions, resulting in a broad professional network and high satisfaction ratings. Demonstrated adaptability and a client-oriented approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.
Overview
12
12
years of professional experience
Work History
Real Estate Agent
Blair Capital
05.2012 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
- Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Built lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create extensive professional network that benefited clients.
- Provided ongoing guidance and support to clients during post-closing period, ensuring their transition into homeownership was seamless.
- Assisted clients in navigating complex real estate transactions, guiding them through every step of process.
- Maximized property exposure with targeted marketing strategies for faster sales results.
Property Management Assistant
Blair Capital
05.2014 - Current
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
- Promptly responded to tenant complaints and concerns for over 40 properties.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Assisted in preparing comprehensive financial reports for owner review, ensuring transparency in property performance metrics.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Contributed to the successful lease-up of properties by coordinating marketing efforts and organizing open houses.
Education
Certificate of Completion - Real Estate
American Realestate Academy
Braintree, MA05.2011
Certificate of Course Completion - Financial Planning
Boston University On Line
Boston, MA05.2009
Certificate of Completion - Basics And Advanced Income Tax Preparation
H And R Block
Billerica, MA11.1995
Certificate of Completion - Accounting And Business Management
Mount Wachusett Community College
Gardner, MASkills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Works well independently
- Administrative Support
- Leasing and sales
- Proficient in Microsoft Office
- Fluent in Arabic and English
- Property Management
- Technological proficiency
- Intuit QuickBooks experience
- Client Relations
- Adaptability and Flexibility
- Articulate and Persuasive
Affiliations
- Boston real estate Board of realtors
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Property Management Assistant
Blair Capital
05.2014 - Current
Real Estate Agent
Blair Capital
05.2012 - Current
Certificate of Completion - Real Estate
American Realestate Academy
Certificate of Course Completion - Financial Planning
Boston University On Line
Certificate of Completion - Basics And Advanced Income Tax Preparation
H And R Block
Certificate of Completion - Accounting And Business Management
Mount Wachusett Community College