Marie Towles
Independence,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Safety & Training Manager
iGPS Logistics
Independence, KY
04.2020 - Current
- Developed training materials, including manuals, guides and handouts.
- Provided coaching and mentorship programs for staff members.
- Identified areas of improvement in existing training methods and procedures.
- Collaborated with department heads to design effective learning strategies that support organizational goals.
- Coordinated logistics for offsite team building activities or retreats.
- Designed training schedules for new and existing employees.
- Developed and implemented safety policies, procedures, and standards.
- Conducted regular safety meetings for staff to ensure compliance with safety regulations.
- Evaluated workplace environment and equipment to identify potential hazards.
- Investigated incidents of injury or illness to determine root cause and corrective action plans.
- Monitored employee performance to ensure safe working practices are followed.
- Provided training on proper use of PPE and other safety protocols.
- Inspected facilities regularly for compliance with OSHA standards.
- Maintained records of inspection findings, hazard assessments, and corrective actions taken.
- Created reports on health and safety metrics such as accident rates, lost time days.
- Assisted in the development of emergency response plans in case of accidents or disasters.
- Intervened in unsafe situations to prevent injuries or property damage.
- Collaborated with management teams to develop strategies that promote safe work practices.
- Performed risk assessments prior to any changes in operations or equipment modifications.
- Minimized injuries and hazards in regards to personnel with creation of robust safety programs, policies and procedures.
- Developed and maintained noise hygiene programs, continuous air monitoring and ventilation surveys.
Depot Manager
Palogix Supply Chain
Hebron, KY
04.2014 - Current
- Oversee daily operations of receiving, sortation, repairing and distribution of product
- Maintain distribution services
- Monitor performance functions/KPI
- Maintain safety compliance and training
- Oversee fleet management and compliance with DOT regulations
- Maintain staff by recognizing and motivating to improve employee retention
- Assist in the development and delivery of training programs, SOPs, and communication plans when rolling out business process changes to the organization
- Oversee process change implementation
- Maintain employee records and support
- Collection of monthly expenses
- Investigate complaints/violations and resolve problems
- Key performer in startup process of Hebron Depot
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects.
Property/Office Manager
Legacy Management
Ft. Wright, KY
11.2011 - 04.2014
- Preparing paperwork in accordance to state law for lien process, rental activity, and property availability
- Responsible for collection of monthly rental fees, and deposits and payments
- Investigate complaints and resolve problems acting as liaisons between tenants and owners
- Market to prospective tenants through leasing agents, advertising, or other methods.
Property/Leasing Manager
Public Storage
Cincinnati, OH
10.2009 - 06.2011
- Operating the facility within or below set budgets and managed Accounts Receivables
- Superior customer service through proper telephone and in-person contact
- Prepared paperwork in accordance to state law for lien process.
Education
Skills
- Demonstrated written and oral communication skills
- Learning Management Systems
- Project Management
- Classroom Instruction
- Technical training
- Certified OSHA Safety & Health Fundamentals
- Recognized and awarded for exceptional customer service
- Training Oversight
- Leadership training
- Strategic thinker
Selected Contributions
- Developed and streamlined procedures to improve overall performance by introducing an accountability system resulting in a 30% increase in accuracy and productivity.
- Managed successfully to operate within a limited budget by decreasing payroll while increasing performance with a successful recognition system.
- Traveled as a member of employee development. Trained incoming members of management.
- Contributed to the development of Standard Operating Procedures
- Initiated the development and inception of a Safety Committee to promote safety compliance at remote depots.
- Redesigned office administrative procedures to modernize functions, eliminate redundancy and expedite workflow.
- Restructured manual processes to fully computerized office.
- Developed a client survey to improve customer service.
- Launched an employee-of-the month award program to increase motivation among staff.
Education Certification
- High School Diploma, 1998, Hebron, KY
- KY Health and Life Insurance License, 2011
Certification
Industrial Hygiene Safety Technician Certificate
OSHA Safety & Health Fundamentals Certificate
Certified Safety Manager
Timeline
Safety & Training Manager
iGPS Logistics
04.2020 - Current
Depot Manager
Palogix Supply Chain
04.2014 - Current
Property/Office Manager
Legacy Management
11.2011 - 04.2014
Property/Leasing Manager
Public Storage
10.2009 - 06.2011
Industrial Hygiene Safety Technician Certificate
OSHA Safety & Health Fundamentals Certificate
Certified Safety Manager
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