Accomplished Pre-School Teacher at Colonial Hills United Methodist Church and skilled Insurance Agent at Reliable Life Insurance, adept in Classroom Management and building strong client relationships. Expertly enhanced child development and expanded client bases, demonstrating a commitment to excellence and a knack for fostering trust and loyalty.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Pre-School Teacher
Colonial Hills United Methodist School
San Antonio, TX
09.2015 - 05.2023
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Established positive communication with parents in daily conversation and formal conferences.
Applied play-based strategies to provide diverse approaches to learning.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Educated students in foundational concepts such as shapes, numbers, and letters.
Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Addressed behavioral and learning issues with parents and daycare management.
Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Insurance Agent
Reliable Life Insurance
San Antonio, TX
06.2001 - 12.2012
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Cross-sold insurance products to existing clients to reach sales targets.
Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Prepared and reviewed insurance applications to verify compliance with regulations.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Expanded client base by actively prospecting for new business opportunities and generating referrals.
Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
Worked closely with other team members to optimize sales strategies and achieve regional goals.
Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
Education
Childhood Development Education - Pre-School
Colonial Hills United Methodist School
San Antonio, TX
Thomas A. Edison
San Antonio, TX
Basics Studies -
Saint Philips College
San Antonio, TX
Skills
Classroom Management
Classroom Organization
Child Development
Positive Reinforcement
Early Childhood Education
Certification
CPR Certification
Completed required training by Archdiocese of San Antonio, Vulnerable Adults Module, Protecting God's Children and Sexual Harrasment.