Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Housekeeper/Elder Care Provider
Oba Plaza, ReMax Realty
06.1996 - 10.1996
Duties completed on a daily basis for an elderly Japanese Professor of Dentistry from Tokyo, Japan (Dr. and Mrs. Hidekazu Oba)
Called Creative Dental Ceramics in Beverly Hills daily to speak with Jesus Alvarado
Cleaned mirrors, windows, bathroom, chandeliers, and car daily
Did laundry, vacuumed, and hosed down patio/driveway pavement
Prepared healthy breakfast and lunch
Did grocery shopping
Call Plaza/ReMax staff (Greg Nelson) to follow up with daily re: bills of a vulnerable foreign elder to prevent oversights
Went to Palace Station Casino with Dr. Oba and carried his gambling tokens
Watched Sumo wrestling and brought in Rafo Shimpo; a Japanese newspaper; general conversation.
Page Layout Designer
Wizardware Multimedia, Inc.
11.1994 - 03.1995
Page Layout and Design of Poster and T-shirt user's guide for a Software Development Company
Worked with programmers to turn help files into user's guides.
Importing gifs to Framework using Coreldraw Software.
Met deadline for Poster and T-shirt Magic national product launch at Target Stores.
Ad Copy
Sending Corel files to Graphic Color printer in Alabama.
Responsible for approval and mark-ups for final print; checked for ghosting on blue lines in pages and correcting.
Edited for layout composition typography selection.
Employed design fundamentals when selecting typography, composition, and layout, in design work.
Optimized layouts and designs for a variety of printed materials such as brochures, flyers, and posters.
Supervised the design and layout process, maintaining brand consistency across all publications.
Worked closely with editorial teams on layout designs for user's guides, contributing to easy-to-read printed material and positive user experience.
Worked closely with printer to create visually appealing layouts; making use of software easier to use.
Brand Assistant
Dep Corporation
06.1992 - 12.1992
Maintained an organized repository of marketing materials, (including multi-ethnic products) making it easy for team members to access and utilize as needed during various promotional activities.
Input new data, updated old records and cross-checked and information to keep marketing database up-to-date.
Updated spreadsheets
Obtained SKUs for product packaging
Data entry of coupons for promotional fulfillment center
Answering phones and taking/re-routing messages
Correspondence by dictation with Tagalog accent and helping proofread for grammatical errors
Filing chronologically and alpha-numerically in both ascending and descending order
Faxing, copying and mail
Preparing and sending out Fedex by deadline
Worked independently while Brand Managers were traveling on business
Copying receipts for expense reports
Assembling marketing binders
Plan-O-Grams using Harvard Graphics and PowerPoint
Routing brand art boards for signature by Marketing Director and other staff
F.S.I. Lilt brand model Felice Schachter greeted for perm salon.
Sent packaging artwork to Chiat, Day, and Mojo and Continental Graphics to be printed.
Answered calls to 800-Line and referred to legal department.
Preparation of Porcelana gift pack for Miss Teenage Black Pageant
Porcelana is a leader in Towne and Oller product index of Multi-Ethnic Marketing
Sponsor of the Miss Teenage Black America Pagaent at Roosevelt Hotel in Hollywood.
Secretary/Receptionist
Hughes Aircraft Company/Remedy Temp & PAT Services
03.1987 - 12.1992
Typing engineering specifications for building 116, 4E-31 with lots of overtime to meet deadlines using WordPerfect and Multimate.
KRTR (kit requisition tracking records) for Milstar Program (Entered and updated parts data into system to keep kit box forms current for USAF audits.)
Set up the departmental MZE library for engineering specifications.
Worked for various departments like for Human Resources, HEOO, and HCI as a "job shopper;" or a "contractor."
Scheduled meetings for "war room" with project planners, engineers, technicians, CAD designers, and quality assurance employees.
Qualified to work in a drug-free workplace with a security clearance
Distributed paychecks
Improved SC/4E-31-00 kit document procurement process using WordPerfect and a dot matrix printer on forms
Opened and properly distributed inter-office outgoing/incoming mail.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Collected and distributed messages to Building 116 employees and contractors.
Script Editor
Wesley Lyle Royer, MD
04.1992 - 11.1992
Helped with "Pigs," "Maiden Voyage," and "Ribs" scripts by proofreading and editing for grammar, spelling, and consistency.
Collaborated with writer to improve content structure and clarity, resulting in increased reader engagement and character development.
Opinion on clarity plot and foreshadowing. Positive support when a need for improvement was noted.
Temp Worker
Sawyer&Assoc, Remedy Temp, PAT Svc, Interstate
03.1987 - 06.1992
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
Managed project deadlines successfully by prioritizing tasks and staying organized under tight schedules in various temporary roles.
Nurtured lasting professional relationships with supervisors and colleagues, leading to potential future employment opportunities within the same companies.
Served as corporate liaison for finance, IT, and marketing departments.
Administrative Assistant
Human Affairs International
06.1991 - 12.1991
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Filed, entered data and copied documents
Handled incoming and outgoing mail and faxes.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Answered 800-lines from group/company Employee Assistance Program beneficiary clients, logged in, and referred to affiliates/providers in their geographical area.
Staff Editor
Abraham Publishing Company
08.1990 - 02.1991
Maintained a high level of attention to detail while juggling multiple projects simultaneously under tight deadlines.
Assisted in recruiting new talent for the editorial team, conducting interviews and evaluating candidates based on their skills and experience.
Managed project deadlines effectively through , prioritization of tasks and regular communication with other editors
Enhanced manuscript quality by thoroughly editing and proofreading content for grammar, style, and accuracy.
Demonstrated adaptability by seamlessly transitioning between different writing styles and subject matter as needed across various publications.
Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
Edited and reviewed content for grammar, spelling and punctuation.
Edited and revised wide array of content for accuracy, clarity and consistency.
MIS Secretary
Ralphs Grocery Store
06.1990 - 12.1990
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Backed up electronic filing systems to tape for MIS Department programmers on a daily basis.
Data entry using Microman timekeeping software for grocery clerks' timecards to meet weekly deadlines.
Employed temporarily for CAO, EPS, and DSD projects.
Emailing programmers to schedule meetings
Insurance Secretary
Pac Global Insurance Company, Inc.
08.1989 - 03.1990
Expedited claim resolution by coordinating effectively with insurance adjusters and executives.
Correspondence with Lloyd's of London, Dean Worldwide, and Schenkers International.
Correspondence with the insured
Data Entry for mail merge using WordPerfect.
Incoming mail distribution
Outgoing mail using Pitney-Bowes equipment
Preparation for DHL and Fedex couriers by deadline
Greeting clients
Screening Calls
Answering phones and taking messages
Gatekeeper
Dictation from Claims Department and Executives.
Lots of copying and copier repair
Resident Property Manager
Demiranda/Mabry Managements/Marj Britton
03.1987 - 08.1989
Collecting and depositing rent checks
Taking Applications for credit checks and checking ID
Signing rental agreements with new tenants
Licensed, Bonded and Insured
Held mailbox and apartment keys for a 42-unit building.
Ensured compliance with all federal, state, and local laws related to housing discrimination or fair housing practices by staying current on regulations updates.
Collaborated with Phil Pavesi and Allan Brown on major renovation projects to improve property value while minimizing disruption to current residents. (Spectra Coat for bathtubs and Creosole for walkways.)
Introduced prospective tenants to units available and performed tours of premises by both drop-in and appointment.
Removing debris and wiping down (Webb) laundry room
Picking up debris and junk mail from mailboxes and pool area
Communicated effectively with property management company, owners, and residents.
Kept properties in compliance with local, state, and federal regulations.
Delivered emergency 24-hour on-call service for tenants on building issues.
30-Day notice to pay rent or quit
3-Day Notice to pay rent
Eviction Notices and Eviction process
Minor maintenance (unclogged toilets and drains.)
Maintained a safe living environment for residents by having regular inspections and overseeing repairs of fire extinguishers using Mike Green.
Provided excellent customer service by addressing tenant inquiries or concerns promptly and professionally.
Oversaw move-in and move-out processes, coordinating with tenants in writing and vendors for seamless transitions.
Conducted regular inspections of exterior of properties for damage to creosole.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Licensed Family Child Care Provider
Ashley McDougall
03.1987 - 08.1989
Care of three toddlers at home while managing Aviation Apartments; a 42-unit apartment building in Redondo Beach California.
Feeding and Breast Feeding
Diaper changes
Enhanced children's learning experiences by incorporating age-appropriate activities and educational materials.
Ensured a safe and nurturing environment for children through adhering to licensing requirements and implementing safety protocols.
Monitored children's activities to verify safety and wellbeing.
Read stories, sang songs and facilitated creative play.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Receptionist/Document Clerk
Hahn, Cazier and Smaltz
08.1986 - 04.1987
Kept reception area clean and neat to give visitors positive first impression.
Answered central PBX telephone system and directed calls for a large corporate law firm.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Monitor of IBM Emulator 5520 printer and distribution of documents to 50 legal secretaries.
Maintained visitor log for entering and leaving facility for security purposes.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and informed secretaries of offices.
Sorted, received, and distributed mail correspondence between departments and personnel.
Handled incoming and outgoing package deliveries from courier services.
Apartment Cleaner
Campus commons
05.1986 - 08.1986
Cleaning 6-8 off-campus apartments per day during summer break
Cleaned refrigerator, ovens and bathrooms for a large complex at Washington State University.
Ensured timely completion of cleaning tasks, meeting strict deadlines for move-in dates and property inspections.
Safeguarded building security by properly securing entrances following the completion of daily tasks.
Contributed to a positive team environment, collaborating with fellow cleaners on large-scale projects or when additional support was required.
Demonstrated strong attention to detail, ensuring all surfaces were thoroughly cleaned and sanitized according to industry standards.
Prevented accidents by promptly addressing hazardous conditions such as spills or slippery surfaces during daily walkthrough of common areas.
Received frequent praise from property managers for outstanding work quality, dedication to cleanliness, and professionalism in interactions with staff members.
Collaborated with property managers to address specific cleaning needs and preferences for individual units or properties.
Improved communication with property managers, providing regular updates on completed tasks and any issues encountered during the cleaning process.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Followed safety standards when handling, mixing and storing hazardous chemicals.
Cashier
Maison glacee gourmet fare
03.1983 - 08.1984
Scooping ice cream, weighing coffee and candy at a Starbucks-like family-owned gift store business.
Greeted customers entering store and responded promptly to customer needs a free cup of sample coffee.
Worked flexible schedule and extra shifts to meet business needs both during the school year and on summer break.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Stocked, tagged and displayed merchandise as required.
Mentored new employee Lesley Turner on cashier duties and best practices, improving overall staff performance.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Supported marketing initiatives by setting up and maintaining promotional displays.
Facilitated positive shopping experience, greeted customers warmly upon entry.
Sent mail using Pitney-Bowes equipment.
Prepared gifts to be delivered via UPS.
Maintained UPS log book showing weight, date, etc. by schedule/deadline of UPS man "Dutch".
Scooped Fratelli's ice cream and sliced cheesecake
Weighed and packaged coffee, chocolate, and candy.
Gift wrapped gifts with store colors maroon and taupe.
Gift Wrapper, Holiday
The Pottery
11.1983 - 12.1983
Enhanced customer satisfaction by providing efficient and accurate gift wrapping services.
Pleasantly greeted customers and offered to personally wrap packages.
Maintained a clean and organized work area, ensuring a visually appealing environment for customers.
Education
No Degree - General
Washington State University
Pullman, WA
No Degree - Business
Marymount Weekend College
Rancho Palos Verdes, CA
High school diploma -
Stadium high school
Tacoma, WA
05.1984
Skills
Page Layout Design
Excellent Proofreader
Proficient Marketing Grammar & Ad Copy
Infant/Toddler Childcare
Property Management
Exceptional Organization
Attention to Detail
Self-Motivation
Meeting Deadlines
Inventory Monitoring
Housekeeping and cleaning
Timeline
Housekeeper/Elder Care Provider
Oba Plaza, ReMax Realty
06.1996 - 10.1996
Page Layout Designer
Wizardware Multimedia, Inc.
11.1994 - 03.1995
Brand Assistant
Dep Corporation
06.1992 - 12.1992
Script Editor
Wesley Lyle Royer, MD
04.1992 - 11.1992
Administrative Assistant
Human Affairs International
06.1991 - 12.1991
Staff Editor
Abraham Publishing Company
08.1990 - 02.1991
MIS Secretary
Ralphs Grocery Store
06.1990 - 12.1990
Insurance Secretary
Pac Global Insurance Company, Inc.
08.1989 - 03.1990
Temp Worker
Sawyer&Assoc, Remedy Temp, PAT Svc, Interstate
03.1987 - 06.1992
Secretary/Receptionist
Hughes Aircraft Company/Remedy Temp & PAT Services
Real Estate Professional at Maximum One Realty, Crye-Leike Realtors, Ian Marshall Realty, Remax Realty GroupReal Estate Professional at Maximum One Realty, Crye-Leike Realtors, Ian Marshall Realty, Remax Realty Group