Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Marie Vidro

San Antonio,TX

Summary

Dynamic and results-driven Operations Manager with over 10 years of progressive experience supporting top-producing real estate teams. Proven track record of leading high-impact operations across transaction coordination, team management, client engagement, and marketing execution. Adept at driving process improvement, managing cross-functional teams, and executing strategic initiatives from listing to close. Known for delivering 5-star service, optimizing workflows, and supporting scalable growth.

Overview

11
11
years of professional experience

Work History

Operations Manager

MG Residential, Keller Williams Capital Properties
03.2023 - Current
  • Oversaw daily operations for a top-performing real estate team under Menkiti Group Residential
  • Managed end-to-end listing processes: photo scheduling, staging, MLS input, marketing, and compliance.
  • Delivered seamless transaction coordination from contract to close, ensuring a 5-star client experience.
  • Maintained team CRM and tracked performance metrics, lead conversion, and pipeline accuracy.
  • Coordinated internal meetings, open houses, and large-scale client events.
  • Led onboarding/offboarding of agents and managed team systems, files, and supply inventory.
  • Supported developer partnerships by assisting in new construction sales and site support.
  • Frequently went beyond the role to ensure homes were photo-ready, hosting open houses, and delivering signage.

Post Closer

Covenant Title & Escrow
10.2021 - 05.2022
  • Prepared and reviewed post-closing documents and coordinated recording and funding for real estate transactions.
  • Maintained compliance while supporting internal staff, lenders, and third-party vendors.

Quality Assurance Specialist

Sanabria & Associates
02.2020 - 10.2021
  • Managed day-to-day financial transactions, insurance policies for 14 locations, and tenant account oversight.
  • Supported internal reporting, expense reconciliation, and legal office operations.
  • Promoted a culture of continuous improvement within the organization by leading training sessions on various aspects of quality control methodologies.

Transaction Coordinator

Keller Williams Realty
06.2016 - 09.2019
  • Served as project manager for over 450 real estate transactions across both roles.
  • Liaised with agents, clients, title companies, and lenders to ensure smooth contract-to-close processes.
  • Managed document compliance, commission processing, and client scheduling.
  • Led executive meeting coordination and supported client communications.

Realtor

RE/MAX
04.2014 - 11.2015
  • Represented over 200 clients in buying, selling, and leasing properties.
  • Oversaw contract deadlines, loan document coordination, and escrow activities.

Education

Bachelor of Arts -

The Art Institute of Washington
Arlington, VA
01.2014

Skills

  • Real Estate Operations & Strategy
  • Project & Event Management
  • CRM Systems & Database Oversight
  • Team Leadership & Agent Support
  • Financial Management & Forecasting
  • Listing & Transaction Coordination
  • Client Experience & Relationship Management
  • Process Improvement & SOP Development
  • Vendor & Partner Relations
  • Microsoft Office Suite
  • Google Workspace
  • Dotloop
  • DocuSign
  • Follow Up Boss
  • Command
  • Qualia
  • LawPay
  • Canva
  • CRM & Transaction Software

Languages

Spanish
Native or Bilingual

Timeline

Operations Manager

MG Residential, Keller Williams Capital Properties
03.2023 - Current

Post Closer

Covenant Title & Escrow
10.2021 - 05.2022

Quality Assurance Specialist

Sanabria & Associates
02.2020 - 10.2021

Transaction Coordinator

Keller Williams Realty
06.2016 - 09.2019

Realtor

RE/MAX
04.2014 - 11.2015

Bachelor of Arts -

The Art Institute of Washington

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