Summary
Overview
Work History
Education
Websites
Certification
Timeline
Generic

MARIE WALKER

Tampa

Summary

Driven Insurance Sales Agent with expertise in promoting insurance options, determining clients' needs and detecting potential clients. In-depth knowledge of claims processing, database management and correspondence. Outstanding analytical, interpersonal and organizational skills. Dedicated to expediently resolving insurance issues and exceeding client expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Restaurant Manager

01.2020 - 01.2023
  • P & L management for several store locations through monitoring of current sales, expenses, store labor costs and inventory control
  • Evaluating and disseminating data for strategic gain
  • Analysis of financial reports - coaching Store Managers towards improving profitability
  • Heavy emphasis on food service - increasing sales, monitoring food service standards and safety
  • Effectively recruit and manage staff crew of 75 employees to deliver monthly target
  • Manpower strategic planning for area to include staffing, development and management of all store level personnel
  • Personnel management to include, motivating and coaching Retail Store Managers through team evaluation process and partnering with HR Business Partner on employee related matters
  • Ensures area-wide guest satisfaction and product quality, while managing safety and security within the territory
  • Weekly store visits to ensure compliance with Corporate and Division Standards about store conditions, store promotions and operational procedure.

Licensing Specialist

Health Insurance Innovations Inc
02.2015 - 12.2019
  • Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, research and gather information, and maintain, overall appearance of sales office
  • Remain current in product changes, licensing, technical developments, and continuing education
  • Provide the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become licensed
  • Develop product knowledge in various areas of the department.

Patient Coordinator

Tampa General Hospital
02.2012 - 01.2015
  • Obtain and verify demographic confidential clinical and financial information necessary to schedule surgery and other hospital procedures accurately and efficiently
  • Preregister patients and verify insurance, eligibility, and benefits, identify services that require precertification.

Patient Representative

Moffitt Cancer Center
01.2009 - 02.2012
  • Identified and shared research, Recommendations and other information regarding legal liabilities, risk management and quality of care
  • Coordinated communication between patients, family members, medical staff, and administrative staff of regulatory agencies
  • Patient registration, appointment scheduling, insurance verification, peer to peer review, Review reporting, Knowledge with Microsoft office, Word, PowerPoint and many more.

Education

Bachelor Business Administration and Management -

Saint Leo University

Websites

Certification

Florida Health Life and Annuity License, 2-15

Timeline

Restaurant Manager

01.2020 - 01.2023

Licensing Specialist

Health Insurance Innovations Inc
02.2015 - 12.2019

Patient Coordinator

Tampa General Hospital
02.2012 - 01.2015

Patient Representative

Moffitt Cancer Center
01.2009 - 02.2012

Bachelor Business Administration and Management -

Saint Leo University

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MARIE WALKER