Marie Williams
Queens,NY
Summary
Dynamic Back of House Manager at Union Square Events, adept at optimizing operations and enhancing team performance. Proven expertise in staff training and inventory management, ensuring compliance with health standards. Recognized for fostering strong relationships and driving efficiency, resulting in successful event coordination for up to 2,000 guests. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Back of House Manager
Union Square Events @ Marriott Marquis Hotel
04.2022 - Current
- Oversaw equipment maintenance and cleanliness to uphold operational standards.
- Motivated staff to perform at peak efficiency and quality.
- Hired and trained new staff who come in for the season, 10 or more.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures, and scheduled cleaning of surfaces and equipment.
- Organized and monitored inventory levels to ensure efficient ordering of supplies.
- Coordinated events, meal plate-ups for up to 2,000. guest
Event Concierge
Marriott Marquis
NY, NY
10.2017 - 12.2018
- Coordinated event logistics to ensure seamless guest experiences.
- Organized event setup and breakdown for various functions.
- Served as a liaison between clients and internal departments throughout the planning process.
- Maintained a professional attitude while interacting with clients, vendors, staff members and guests during events.
- Overlooked BEOs for the day to prepare staff for success.
- Supervised cleaning crew before, during, and after each event to ensure proper sanitation standards were met.
Education
Bachelor of Arts - Hospitality Administration And Management
New York City College of Technology of The City University of New York
Brooklyn, NYCertificate - Conference And Meeting Management
NYU School of Professional Studies
7 East 12th Street, NY NY 10003Skills
- Hands-on management
- Multitasking
- Strong supervisory
- Time management
- Staff training and coaching skills
- Employee scheduling
- Attention to detail
- Relationship building
- Self-starter
- Operations management
- Collaboration and teamwork
- Communication
Application Software
Microsoft Office Programs
Email and the internet
Certification
ServSafe Manger
Timeline
Back of House Manager
Union Square Events @ Marriott Marquis Hotel
04.2022 - Current
Event Concierge
Marriott Marquis
10.2017 - 12.2018
Bachelor of Arts - Hospitality Administration And Management
New York City College of Technology of The City University of New York
Certificate - Conference And Meeting Management
NYU School of Professional Studies