Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marie Wood

Lacey

Summary

Experienced administrative professional with a strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering a positive work environment.

Overview

18
18
years of professional experience

Work History

Realtor

Exp Realty
03.2018 - Current
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.

Administrative Assistant (Temporary)

DNM & Associates, PS
01.2025 - 04.2025
  • Provided front-desk support and served as the first point of contact for clients during the busy tax season, managing a high volume of in-person and phone inquiries with professionalism and discretion.
  • Scheduled and confirmed client appointments for multiple accountants, ensuring efficient workflow and timely document submissions.
  • Managed the intake and organization of sensitive financial documents, maintaining strict confidentiality and accuracy in all record-keeping.
  • Prepared client folders, scanned and filed tax documents, and supported e-filing and paper filing processes in coordination with tax preparers.
  • Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted with general administrative duties, including mail distribution and maintaining a clean and welcoming office environment during peak periods.

Administrative Assistant 4 / Assistant to the CFO

WA State Military Department
08.2013 - 06.2018
  • Managed calendars, coordinated complex travel and meeting schedules, and provided day-to-day support to directors and senior staff.
  • Supervised one mailroom employee, overseeing daily operations, providing guidance, and ensuring timely and accurate mail distribution and handling.
  • Served as the primary point of contact between leadership and internal/external stakeholders, drafted, reviewed, and distributed correspondence with attention to clarity, tone, and confidentiality.
  • Organized and supported executive meetings by preparing agendas, recording minutes, and ensuring follow-up on action items.
  • Responsible for managing departmental assets, including inventory tracking, procurement, maintenance coordination, and disposal, in line with organizational policies.
  • Identified opportunities to streamline administrative procedures and implement solutions to improve workflow and efficiency.
  • Routinely handled confidential personnel, financial, and operational information with professionalism and discretion.

Revision Specialist Lead

Western Institutional Review Board (WIRB)
10.2007 - 08.2013
  • Led a team of Revision Specialists responsible for reviewing and revising IRB submission materials to ensure accuracy, clarity, and full compliance with FDA, OHRP, and institutional regulatory requirements.
  • Oversaw the quality control of key study documents, including informed consent forms, protocol amendments, recruitment materials, and investigator brochures.
  • Acted as a liaison between internal stakeholders (Board members, Regulatory Affairs, Client Services) and external research sponsors to resolve complex revision requests.
  • Provided training and ongoing mentorship to revision team members, promoting consistency in editorial standards, regulatory awareness, and turnaround efficiency.
  • Collaborated with principal investigators, research coordinators, and regulatory staff to address revision requests and ensure timely submission of complete, audit-ready IRB documents.
  • Supported both expedited and full board IRB reviews and helped facilitate responses to IRB stipulations, amendments, and continuing reviews.
  • Collaborated cross-functionally with regulatory, compliance, and operations teams to resolve complex review issues and improve board processes.

Education

Associate of Arts - Accounting / Law

Utah Technical College
Provo
06-1987

Skills

  • Customer service
  • Administrative support
  • Schedule management
  • Database management
  • Proficient in Microsoft office
  • Business administration
  • Training and coaching
  • Data entry
  • Office administration
  • Social media marketing
  • Highly professional
  • Time management
  • Professional communication
  • Strong problem solver
  • Dedicated team player
  • Deadline oriented
  • Professional and mature
  • Meticulous attention to detail

Timeline

Administrative Assistant (Temporary)

DNM & Associates, PS
01.2025 - 04.2025

Realtor

Exp Realty
03.2018 - Current

Administrative Assistant 4 / Assistant to the CFO

WA State Military Department
08.2013 - 06.2018

Revision Specialist Lead

Western Institutional Review Board (WIRB)
10.2007 - 08.2013

Associate of Arts - Accounting / Law

Utah Technical College

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