Marie Woodard
Springport,MI
Summary
Driven Nail Technician with a track record of enhancing client satisfaction through expert nail art techniques and exceptional customer service. Excelled in sanitation maintenance and client consultation, significantly improving appointment efficiency. Skilled in upselling, with a keen focus on achieving results and fostering client loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Nail Technician
Image Barn
06.2023 - 01.2024
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Manicurist and Pedicurist
H & N Nail Salon
02.2022 - 05.2023
- Educated clients on nail care best practices, resulting in healthier nails and fewer complaints.
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
- Improved appointment scheduling efficiency by implementing an online booking system.
- Provided excellent customer service, addressing concerns promptly and professionally to maintain client trust.
- Customized nail designs for special events, receiving positive feedback from clients on creativity and attention to detail.
CNA
Medical Care
02.2007 - 01.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Master Aesthetician
Douglas J Aveda Institute
East Lansing, MI09.2024
Manicurist
Atlas Academy
Jackson, MI11.2020
GED -
Tomlinson Adult Learning Center
Jackson, MI06.2006
Skills
- Customer Service
- Nail Extensions
- Time Management
- Nail art techniques
- Sanitation Procedures
- Appointment management
- Product Knowledge
- Client consultation
- Sanitation maintenance
- Client satisfaction
- Front Desk Management
- Upselling and Cross Selling
Timeline
Nail Technician
Image Barn
06.2023 - 01.2024
Manicurist and Pedicurist
H & N Nail Salon
02.2022 - 05.2023
CNA
Medical Care
02.2007 - 01.2016
Master Aesthetician
Douglas J Aveda Institute
Manicurist
Atlas Academy
GED -
Tomlinson Adult Learning Center
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