Marie Yemo
Marlborough,MA
Summary
Physically fit Security Officer skilled at defending clients and assets. Weapons expert possessing excellent self-control and level head in difficult situations. Manages security risks with ease and uses sound judgment to quickly resolve problematic situations.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
Justice institute resources
Framingham, Massachusetts
09.2024 - Current
- Assisted in developing training programs for staff and volunteers.
- Coordinated team schedules and managed daily operational workflows.
- Facilitated communication between departments to enhance collaboration.
- Managed conflict resolutions among team members to foster a positive environment.
Pca Caregiver
Homeinstead
Natick , Massachusetts
03.2022 - Current
- Answered questions from family members regarding patient's condition or care plan.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Accompanied clients to doctor's appointments and outings when necessary.
- Transported clients from one location to another in an efficient manner.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
Security Officer
Allied Universal Security Services
Worcester, MA
07.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Monitored employee activities, confirming compliance with security regulations.
- Reported irregularities such as fire and safety hazards to maintenance.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
Package Handler Trainer
FedEx Natick
Natick, Massachusetts
08.2020 - 10.2022
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Completed daily orders with expert picking and packing of shipments.
- Complied with safety, health and environmental regulations as prescribed by law.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
- Recorded each completed job in equipment use log.
- Monitored outgoing packages for proper labels and accurate address information.
- Kept records accurate and current by documenting movements in company system.
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
- Performed routine preventive maintenance, adjustments and lubrication on equipment and production tools to maintain proper operation.
- Quickly and properly wrapped and boxed Type and Type items, maintaining uniformity to meet fulfillment targets.
- Maintained safety and efficiency while loading over Number pounds of Type products into packaging equipment.
- Documented order updates by inputting data into Type system.
- Updated Type procedures and measuring guidelines to reduce product and packaging waste.
- Implemented Tool to accurately measure product sizes, packaging equipment needed and packing options.
- Kept detailed progress records in Software and used data to target areas needing improvement, resulting in Result.
- Optimized hours by implementing Tool for daily Type tasks to decrease production time by Number%.
- Increased Type equipment lifetime by completing detailed and accurate inspections.
- Designed organizational system for over Number pounds of Type products, resulting in streamlined packing procedures and increased overall production rates.
Sales Associate
Gulf Gas Station
Natick, MA
08.2019 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Achieved perfect attendance and on-time record.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Tracked stock using company inventory management software.
- Completed orders and organized product deliveries to meet customer timetables.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Developed, marketed and sold full range of products and support services.
- Prepared large cash deposits with zero discrepancies.
Maintenance Worker
McDonald's
Natick , Massachusetts
08.2017 - 11.2019
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Properly handled, transported and disposed of recycled materials.
- Installed new locks, door handles and door closers.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Checked inventory levels concerning cleaning products and placed orders when stock was running low.
- Maintained, utilized, tracked and reported inventory of various products, tools and equipment.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Performed plumbing repairs to provide consistent facility upkeep and prevent property damage from water.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Calibrated temperature and equipment settings to optimize performance.
Education
Map Certified -
Tmu
11.2025 - 12.2027
Diploma -
Ippes
Congo Skills
- Dementia Care
- Personal Hygiene Assistance
- Compassionate Care
- Feeding Assistance
- ADL support
- Mobility Assistance
- Patient positioning understanding
Timeline
Map Certified -
Tmu
11.2025 - 12.2027
Assistant Manager
Justice institute resources
09.2024 - Current
Pca Caregiver
Homeinstead
03.2022 - Current
Security Officer
Allied Universal Security Services
07.2021 - Current
Package Handler Trainer
FedEx Natick
08.2020 - 10.2022
Sales Associate
Gulf Gas Station
08.2019 - 10.2020
Maintenance Worker
McDonald's
08.2017 - 11.2019
Diploma -
Ippes