MARIE ZIEGLER
4715 176th St SW Apt E3
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
14
14
years of professional experience
Work History
Server
The Lakehouse Bellevue
09.2016 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Addressed complaints to kitchen staff and served replacement items.
Lounge Attendant
Alaska Airlines
09.2023 - 04.2025
- Provided exceptional customer service to enhance lounge experience for travelers.
- Coordinated food and beverage services, ensuring quality and presentation standards were met.
- Assisted in maintaining cleanliness and organization of lounge facilities for optimal guest comfort.
- Managed inventory levels of supplies, facilitating timely replenishment to meet guest demands.
Server
Daniel's Broiler
05.2012 - 08.2016
- Fine Dining serving guests and ensuring a positive dining experience
- Working well with others under high pressure professional and a team player and leader
- Fine Dining opening crew that implement and troubleshoot procedures
- Develop a large party format, menus and operational standards
- Serve guests at the highest level of guest satisfaction, ensuring repeat business manage large parties maintain high levels of education in food and beverage
Education
AA - Business, Medical Asst
Diablo Valley College
High School Diploma -
Ygnacio Valley High School
Walnut Creek, CA06-1987
Skills
- Food Inspection
- Table Setting Arrangements
- Food Safety Understanding
- Effective Customer Upselling
- Menu Memorization and Presentation
- Service-Oriented
- Warm and Friendly
- Price Memorization
- Point of Sale (POS) System Operations
- Special Dietary Requirements
- Liquor, Wine and Food Service
- Dining Customer Service
- Check Payment Processing
- Menu Memorization
- Wine Pairings
Timeline
Lounge Attendant
Alaska Airlines
09.2023 - 04.2025
Server
The Lakehouse Bellevue
09.2016 - Current
Server
Daniel's Broiler
05.2012 - 08.2016
AA - Business, Medical Asst
Diablo Valley College
High School Diploma -
Ygnacio Valley High School