Summary
Overview
Work History
Education
Skills
Timeline
03
Mariea Best

Mariea Best

Boutique Manager
Zionsville,IN

Summary

Dynamic boutique manager with a proven track record at Collective Beauty Salon and Med Spa, excelling in relationship building and visual merchandising.

Leveraged fashion trend awareness to enhance customer experiences, resulting in increased sales and repeat business. Adaptable and self-motivated, consistently delivering exceptional service and fostering a loyal clientele.

Polished and professional Boutique Manager with proven skills in driving sales. Offers demonstrated expertise in retail fashion sales, marketing and customer relations. Successful at building niche store environments and stellar market reputation.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments.

Accomplished fashion retailer with forward-thinking and creative mindset. Skilled in merchandising and promoting products to consumers and building long-lasting relationships.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

22
22
years of professional experience

Work History

Boutique Manager

Collective Beauty Salon and Med Spa
05.2022 - Current

Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.

  • Analyzed sales reports to identify best-selling items and adjust buying decisions accordingly.
  • Developed a loyal client base by building strong relationships and offering exceptional service.
  • Collaborated with buyers to select seasonal inventory aligned with current fashion trends and customer preferences.
  • Increased sales through effective visual merchandising and creative displays.
  • Provided exceptional customer service, fostering positive relationships with both new and existing clients.
  • Scheduling appointments for customers in person or over telephone.
  • Contributed to an increase in repeat business through proactive communication efforts surrounding upcoming appointments or special promotions.
  • Managed approximately 30 incoming calls and 25 - 30 customer transactions per day with customers.
  • Demonstrated communication ability by having detailed knowledge of salon, spa, med spa services in addition to product knowledge on 30 lines in the boutique.
  • Operated in both Square POS and Meevo Salon, Spa and Med Spa software daily.
  • Created sales lead system that researched customer history thereby identifying areas of the business not visited and arranging customer encounters with appropriate staff members.
  • Arranged special marketing initiatives and off site promotions to successfully build boutique sales and gain exposure for entire business.

Boutique Owner

Frankey's
04.2003 - 01.2011
  • Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
  • Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
  • Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
  • Oversaw merchandising strategies to effectively showcase denim, clothing, shoes and jewelry with eye-catching displays.
  • Developed successful marketing and award winning advertising campaigns to drive store traffic, utilizing both in store and local community events.
  • Increased boutique sales by implementing effective visual merchandising strategies and regularly updating product displays generating annual revenue of $1.4 million.
  • Assisted customers in selecting appropriate outfits for various occasions by offering professional fashion advice based on their needs and preferences.
  • Improved customer satisfaction with personalized styling consultations and attentive service, fostering repeat business.
  • Reviewed competitor offerings regularly to stay updated on industry trends and adjust product assortment accordingly for continued relevance in the marketplace.
  • Created an appealing store atmosphere through strategic layout design, ambient music selections, and enticing window displays.
  • Attended markets in New York, Las Vegas and Los Angeles buying and tracking trends to refine boutique offerings.

Education

Bachelor of Science - Business Administration And Psychology

Olivet University
Kankakee, IL
05.1986

Skills

  • Fashion trend awareness
  • Retail sales
  • Adaptability and flexibility
  • Self motivation
  • Relationship building
  • Store operations

  • Customer service
  • Buyer awareness
  • Problem-solving abilities
  • Adaptability
  • Professionalism
  • Trend tracking

Timeline

Boutique Manager

Collective Beauty Salon and Med Spa
05.2022 - Current

Boutique Owner

Frankey's
04.2003 - 01.2011

Bachelor of Science - Business Administration And Psychology

Olivet University