Mariea Little
Rock Spring,GA
Summary
Proven leader and organizational expert, excelled at Parkway RV by enhancing team productivity and ensuring project accuracy through strong leadership and attention to detail. Leveraged construction site experience and quality control expertise to exceed employer expectations, fostering significant client retention and operational efficiency. Results-oriented with exceptional communication and strong background in customer service. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Lead Detailer
Parkway RV
Ringgold, GA
05.2020 - 08.2023
- Enhanced team productivity by providing ongoing training and mentoring for junior detailers.
- Maintained a thorough understanding of industry standards and best practices for structural steel detailing.
- Stayed up-to-date on advancements in technology relevant to our work, incorporating them into our strategies when applicable.
- Collaborated with architects, engineers, and construction teams to ensure accuracy in all detailing projects.
- Expedited project completion by consistently meeting deadlines through effective time management skills.
- Coordinated effectively with other departments to streamline communication and improve overall project coordination efforts.
- Played a key role in securing repeat clients due to exceptional attention to detail, professionalism, and ability to deliver results on schedule.
- Maintained clean, tidy and safe work environment.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Provided exceptional customer service and addressed customer inquiries.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Maintained records of cleaning activities.
Lead Sales Associate
Big Lots Stores, Inc.
Rossville, GA
09.2017 - 03.2020
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Developed and maintained knowledge of current sales and promotions.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
- Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Trained new employees on customer service, money handling and organizing strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Business Manager
Root 2 Fruit Produce
Chattanooga, TN
06.2017 - 11.2019
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Fostered strong, enduring relationships with key clients to secure repeat business and referrals.
- Optimized inventory management, reducing waste and ensuring availability of key products.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Developed and executed marketing strategies that significantly increased brand awareness in target markets.
Education
OTA - Psychology Major
AIU
Atlanta, GACertificate - Business And Accounting
GNTC
Rock SpringSkills
- Strong organizational skills
- Strong leadership abilities
- Construction site experience
- Effective Time Management
- Quality Control Expertise
- High attention to detail
- Ability to multitask
- Knowledge of construction materials
- Customer Service
- Quality Control Analysis
- Productivity and Time Management
Timeline
Lead Detailer
Parkway RV
05.2020 - 08.2023
Lead Sales Associate
Big Lots Stores, Inc.
09.2017 - 03.2020
Business Manager
Root 2 Fruit Produce
06.2017 - 11.2019
OTA - Psychology Major
AIU
Certificate - Business And Accounting
GNTC