Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariea Simms

Washington

Summary

Dynamic and dedicated professional with a strong work ethic and a positive attitude, experienced at Sodexo Magic in food service. Proven ability to enhance workflow efficiency and customer satisfaction through effective multitasking and safe food handling practices. Quick learner committed to fostering teamwork and delivering exceptional service in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Food Service Worker

Sodexo Magic
03.2012 - Current
  • Prepared and served food items in compliance with health and safety regulations.
  • Maintained cleanliness and organization of kitchen and dining areas to ensure optimal service environments.
  • Assisted in inventory management, tracking supplies, and minimizing waste through efficient practices.
  • Trained new staff on food service protocols, fostering teamwork and adherence to standards.
  • Collaborated with team members to enhance workflow efficiency during peak service times.
  • Collaborated with team members to streamline service operations during peak hours.
  • Implemented process improvements to enhance overall workflow efficiency within the kitchen area.
  • Provided feedback to management on menu offerings based on customer preferences and trends.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.

Copier Technician

Contract Mosaic/Printing
08.2005 - 02.2012
  • Provided technical support and troubleshooting for clients, enhancing customer satisfaction.
  • Implemented workflow improvements to increase efficiency in service delivery.
  • Conducted thorough inspections of equipment to prevent future malfunctions.
  • Collaborated with sales teams to recommend upgrades and replacements based on client needs.
  • Streamlined workflow processes by installing, configuring, and maintaining networked copiers at client locations.
  • Reduced downtime for clients by quickly diagnosing and resolving technical issues with copiers.
  • Enhanced copier functionality by performing routine maintenance and repairs on various copier models.
  • Collaborated with team members to complete complex repair jobs in a timely and efficient manner.
  • Maintained detailed records of all repairs, parts replacements, and maintenance tasks completed for each job.
  • Improved customer satisfaction by providing timely and efficient troubleshooting for copier malfunctions.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Office Clerk

Gensler and Associate
04.2000 - 01.2005
  • Managed office supplies inventory, ensuring availability and organization for team efficiency.
  • Coordinated scheduling of meetings and appointments, optimizing executive time management.
  • Implemented workflow enhancements that streamlined administrative tasks, increasing overall productivity.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.
  • Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

Frank W. Ballou High School
Washington, DC

Skills

  • Positive attitude
  • Quick learner
  • Multitasking
  • Customer service
  • Strong work ethic
  • Team oriented
  • Fast-paced environment
  • Safe food handling
  • Efficient food preparation

Timeline

Food Service Worker

Sodexo Magic
03.2012 - Current

Copier Technician

Contract Mosaic/Printing
08.2005 - 02.2012

Office Clerk

Gensler and Associate
04.2000 - 01.2005

Frank W. Ballou High School

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