Marie Alexandra Dalzon
Harmony,St Cloud
Summary
Motivated and dependable CNA graduate eager to deliver quality care and meaningful patient support. Brings proven leadership, conflict resolution, and multitasking skills from a high-volume frontline role with a promotion earned through performance and accountability. Known for compassion, organization, and the ability to stay calm under pressure while prioritizing safety and comfort.
Overview
2
2
years of professional experience
Work History
Head Cashier
Lowes Home Improvement
Orlando, FL
03.2025 - Current
- Supervise and support cashiers during daily operations
- Manage registers, cash handling, and balancing drawers
- Provide excellent customer service and resolve complaints
- Assist with returns, exchanges, and overrides
- Train and coach new cashiers on procedures and policies
- Monitor front-end workflow and reduce wait times
- Maintain store policies, safety, and loss prevention standards
- Coordinate breaks and shift coverage
- Support management with reports and daily operations
Cashier
Lowes Home Improvement
Orlando, FL
10.2023 - 03.2025
- Delivered compassionate, patient-focused customer service in a fast-paced environment.
- Promoted to Head Cashier based on reliability, leadership potential, and strong work ethic.
- Managed high-volume interactions while maintaining professionalism and accuracy.
- Resolved conflicts calmly using strong communication and de-escalation skills.
- Supported team members and helped maintain smooth front-end workflow.
- Followed strict procedures, safety guidelines, and confidentiality standards.
- Demonstrated attention to detail with cash handling and transaction accuracy.
- Built trust with customers through empathy, patience, and clear communication.
Education
High School Diploma -
Lycee Marie Jeanne
Port-au-Prince,HaitiCNA License -
Innovative Nursing School LLC
Kissimmee, FLSkills
- Patient Care & ADLs
- Vital Signs
- Infection Control
- Compassionate Communication
- Teamwork
- Time Management
- Observation Skills
- Mobility Assistance
- Conflict Resolution
- Reliability & Professionalism
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Spanish
Limited Working
English
Full Professional
Timeline
Head Cashier
Lowes Home Improvement
03.2025 - Current
Cashier
Lowes Home Improvement
10.2023 - 03.2025
High School Diploma -
Lycee Marie Jeanne
CNA License -
Innovative Nursing School LLC