Marie Alice Silencieux
Brooklyn,NY
Summary
At JFK Airport Residence Inn, I leveraged my expertise in cleaning and sanitation to significantly enhance facility cleanliness, exceeding departmental goals. My strong work ethic and ability to effectively prioritize tasks, coupled with exceptional customer service skills, ensured high standards of cleanliness and safety, contributing to a positive guest experience.
Overview
4
4
years of professional experience
Work History
Environmental Services Housekeeper
JFK AIRPORT RESIDENCE INN
10.2020 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
- Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
- Verified cleanliness and organization of storage areas and carts.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
- Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
- Fostered a collaborative atmosphere within the housekeeping team by providing support during peak periods or absences when needed.
- Cleaned elevators, glass, and planters in public areas.
- Promoted adherence to regulatory requirements by staying current on evolving industry standards for environmental services housekeeping best practices.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Skills
- Cleaning and sanitizing
- Cleaning techniques
- Cleaning and sanitation
- Sanitation Procedures
Timeline
Environmental Services Housekeeper
JFK AIRPORT RESIDENCE INN
10.2020 - Current