Marieanna Mann Martelly
Seffner,FL
Summary
Professional banking specialist prepared for this role with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.
Overview
8
8
years of professional experience
Work History
Cashier
Chick Fil A
- Trained new cashiers on service strategies, cashier actions, and institutional policies.
- Operated POS system to enter orders, complete sales transactions, and calculate correct change.
- Communicated with customers to build rapport, explain menu items, and answer questions.
Warehouse Shipper
Nutraceutical
04.2018 - 05.2021
- Prepared materials for shipping, including packing, sealing, and labeling boxes.
- Worked effectively with a diverse team to accomplish daily objectives and meet long-term goals.
- Completed accurate work by carefully reviewing every order.
Bank Teller
Wells Fargo
05.2021 - 07.2021
- Ensured prompt and exemplary service to guests.
- Communicated professionally and personally with customers to assess needs and develop solutions.
Cashier
Walmart
10.2021 - 02.2022
- Maintain a well-organized station.
- Collaborated with team members on store goals.
- Processed and cleared transactions.
- Assisted in restocking merchandise to ensure optimal store presentation.
- Handled returns and exchanges according to company policies effectively.
African Diaspora Lead Liason
Weber State University
02.2022 - 11.2023
- Coordinated communication between departments to enhance collaboration and information flow.
- Assisted in developing outreach programs, increasing student engagement and participation.
- Supported event planning efforts, ensuring smooth execution of university functions and activities.
- Led initiatives to streamline processes, resulting in increased operational effectiveness across projects.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
Assistant Manager
Amscot Financial
03.2024 - Current
- Assisted in managing daily operations to ensure efficient service delivery.
- Implemented process improvements to enhance customer satisfaction and operational efficiency.
- Trained and mentored new staff on company policies and procedures.
- Coordinated team schedules to optimize resource allocation and coverage.
- Monitored cash handling procedures to maintain accuracy and compliance with regulations.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Associate of Science - General Studies
Weber State University
Ogden02-2024
Skills
- Critical thinking, task prioritization, self-motivated Efficient in utilizing creativity Thrive in social settings;
- Customer assistance
- Patience and empathy
- Team collaboration
Timeline
Assistant Manager
Amscot Financial
03.2024 - Current
African Diaspora Lead Liason
Weber State University
02.2022 - 11.2023
Cashier
Walmart
10.2021 - 02.2022
Bank Teller
Wells Fargo
05.2021 - 07.2021
Warehouse Shipper
Nutraceutical
04.2018 - 05.2021
Cashier
Chick Fil A
Associate of Science - General Studies
Weber State University