Marieay Banks
Chesterfield,MI
Summary
Motivated candidate offering experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and Microsoft office 365. Responsible and punctual work ethic successful at remaining calm, and productive in high-demand positions. A proven track record of offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks with a high degree of accuracy in independent or team environments. Fast learner and committed to continuous, self-directed learning. Looking to bring enthusiasm to a long-term position full-time.
Overview
4
4
years of professional experience
Work History
Office Assistant
Mrs. TT's House
Chesterfield, MI
03.2022 - 04.2023
- Provided multifaceted services by managing mail, scheduling appointments and other administrative tasks.
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Edited documents to keep company materials free of grammar errors
- Answered and managed over 50 incoming and outgoing calls per day while recording accurate messages for distribution to office staff
- Managed daily data entry and kept clerical information accurate and up-to-date
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Purchased and maintained office supplies
Sales Associate
Bath & Body Work's
New Baltimore, MI
08.2022 - 02.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Contributed to team objectives in fast-paced environment.
- Managed multi-line phone system fielding over 50 calls per day.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas by at least 10%
Teen Mentor
Multiple Families
In Home And Virtual
05.2020 - 06.2022
- Shared valuable life experiences with youths ages 11 to 17 to promote positive self-esteem and improve social skills.
- Planned and executed productive self-esteem building activities to promote personal growth and daily living skills
- Counseled students regarding educational issues such as truancy, study habits and career planning
- Listened to student's concerns and provided encouragement and support
- Led up to 4 individual sessions per week.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues
- Built lasting relationships with youth and parents or guardians
Tutor
Multiple Families
In Home And Virtual
10.2019 - 06.2021
- Provided homework assistance using specific curriculum and materials
- Collaborated with parents to develop appropriate tutoring lessons.
- Supported students with helpful study habits and exam strategies
- Maintained tutoring records to adjust instruction and update parents on student progress.
- Developed student confidence through positive reinforcement strategies.
- Managed 3 to 7 sessions per week.
- Responded to email and telephone requests to provide students with specific information.
- Enabled 2 underachieving students to reach their targeted attainment levels by providing individualized coaching and activities.
Education
High School Diploma -
Lanse Creuse High School North
Macomb, MI06.2021
Skills
- Proper Phone Etiquette
- Database Maintenance
- Screening Incoming Calls
- Schedule Management
- Problem Resolving
- Multitasking and Organization
- Self Starter
- Dedicated Team Player
- Professional demeanor
Timeline
Sales Associate
Bath & Body Work's
08.2022 - 02.2023
Office Assistant
Mrs. TT's House
03.2022 - 04.2023
Teen Mentor
Multiple Families
05.2020 - 06.2022
Tutor
Multiple Families
10.2019 - 06.2021
High School Diploma -
Lanse Creuse High School North