Provided mentorship to a diverse student population, fostering academic and personal growth.
Re-establish the school as an accessible and reliable source of emotional and cultural support for families.
Facilitated direct communication with guardians to improve student support and foster parent engagement.
Conducted meetings with parents and participated in mediations.
Assisted with DMG attendance / check & connect
Contributed to student’s daily progress report.
Identified students academic, personal, and career goals to provide tailored guidance and support.
School Support Specialist
BoysTown New England Inc.
05.2022 - 08.2023
Administered social skills group, mini-classrooms, 1on1 interventions and observations.
Implemented, developed and delivered advising services and activities designed to meet the needs of students. that are educational, development and transformative.
Facilitated social skills to students to help them behaviorally and academically.
Sent referrals for families in need / Providing resources to families.
Collected data and report writing (Redcap).
Team Manager
Panera Bread
03.2014 - 04.2022
Started as Crew Member, transitioned into a Shift Supervisor, then succeeded in becoming Team Manager.
Oversaw training of more than 20+ team members, including Managers in Training.
Drove performance of staff by creating a positive work atmosphere.
Maintained compliance with company policies and procedures for food safety, sanitation and quality.