To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Pathfinder Consultants LLC, Federal Protective Services
04.2022 - Current
Screens calls and visitors to the DHS/FPS Regional Offices for the Director (RD) and Deputy Regional Director’s (DRD) office.
Prepared daily reports communications, such as memos, emails, and other correspondence.
Works with sensitive personal information and must be responsible for safeguarding all information in accordance with standing policies and procedures.
Establishes and maintains records and files for control and flow of correspondence pertaining to all FPS matters.
Distributes incoming mail to appropriate personnel at the Regional and remote FPS Offices.
Process mail postage and prepare package for shipment.
Assists the Protective Security Officer Program Manager by receiving all requests for Temporary Additional Services.
Administrative Assistant
CTI Resource Management Services, Inc, Federal Protective Services, Homeland Security
07.2019 - 03.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Prepared daily reports communications, such as memos, emails, and other correspondence.
Maintained office supplies inventory by checking stock and ordering new supplies.
Prepared packages for shipment, pickup and courier services for prompt delivery.
Contributed to team effort by accomplishing related results as needed.
Administrative Assistant
Barkan Management
04.2016 - 07.2019
Provided clerical support to the Assistant and Property Manager
Coordinated tenant move-ins and outs in timely manner
Processed work orders and receive completed work orders from maintenance
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Developed and updated spreadsheets and databases to track, analyze and report on performance.
Processed invoices and expenses using Yardi to facilitate on-time payment.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained office supplies inventory by checking stock and ordering new supplies.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Assistant Property Manager
All City Management
04.2005 - 04.2016
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Kept accurate records of all resident and tenant correspondence.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Inspected common areas for cleanliness and notified maintenance of overflowing trash.
Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Education
B.A. - Business Management
Eastern Nazarene College
Quincy, MA
05.2004
Executive Assistant And Executive Secretary
Certificate Katharine Gibbs School
Boston, MA
05.1996
Skills
Office Support
Administrative Management
Customer Inquiries
Office Supplies and Inventory
Wire Transfer
Customer Care
Records Management
Bank Deposits
Financial Reconciliations
Train Staff
Active Listening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind.