Mariecris Davis
Envoy Air
Bedford
17
years of professional experience
Dynamic and results-driven professional with experience as a Passenger Service Agent at Envoy Air, excelling in coordinating operations for on-time departures. Known for exceptional teamwork and patience, I effectively resolve customer issues and enhance passenger experiences, leveraging strong communication skills and attention to detail in high-pressure environments.
Work History
Passenger Service Agent
8 Years 11 Months- Coordinated check-in, boarding, and gate operations to maintain smooth passenger flow
- Rebooks passengers who have missed connections, cancels itineraries, and distributes vouchers or updates travelers during severe weather delays or flight cancellations
- Organizes boarding groups, makes public announcements over the intercom, and scans digital or physical boarding passes to validate tickets.
- Reconciles the flight passenger manifest, determines flight close-out times, and coordinates closely with the flight crew and ramp agents to ensure on-time departures.
Sales Associate
5 Years 10 Months- Assisted customers with product selections, pairing treats with gifts and seasonal assortments.
- Processed sales transactions accurately using point-of-sale systems and cash handling procedures.
- Maintained organized product displays and replenished candy cases to support visual merchandising standards.
- Resolved customer concerns promptly, ensuring positive shopping experiences and repeat visits.
Deli Clerk
2 Years- Prepared sliced meats, cheeses, and ready-to-eat foods following Walmart food safety standards
- Operated deli slicers, scales, and packaging equipment with accuracy and care
- Assisted customers with product selection, special orders, and fresh food recommendations
- Rotated inventory, checked dates, and reduced spoilage through proper stock handling
- Maintained clean, sanitized workstations, cases, and equipment throughout shift
Education
High School Diploma
Skills
Very hardworking person
Team work
Fast leaner
Patience
Timeline
Passenger Service Agent
Envoy Air
11.2017 - CurrentRead More
Sales Associate
Natalies Candy Jar
01.2010 - 11.2015Read More
Deli Clerk
Walmart
01.2010 - 01.2012Read More
Holy Cross of Babak
High School Diploma
Read More