Marie Jo Marzan
The Bronx,NY
Summary
With a proven track record at Morningside Nursing and Rehabilitation Center, I excel in nursing management and demonstrate a strong work ethic. Skilled in quality assurance and risk management, I've significantly contributed to improved patient care outcomes and compliance with healthcare standards. My leadership ensures high patient satisfaction and efficient, evidence-based care coordination.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Assistant Director of Nursing/Risk Management
Morningside Nursing and Rehabilitation Center
04.2024 - Current
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents, and families.
- Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
- Played a key role in attaining high patient satisfaction scores by consistently delivering compassionate care and addressing concerns promptly.
- Developed comprehensive care plans for patients, ensuring optimal health outcomes and patient satisfaction.
- Ensured adherence to safety guidelines for both patients and staff members during all aspects of clinical operations.
- Improved patient care by implementing evidence-based nursing practices and protocols.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Coordinated with physicians on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Quality Assurance Nurse Auditor
ACS Pro Global Corp.
01.2016 - 02.2024
- Supported continuous improvement initiatives, leading to higher patient satisfaction scores and overall better care outcomes.
- Developed targeted interventions to address areas of concern identified during audits, resulting in improved clinical performance.
- Contributed to the development of clinical pathways for common medical conditions, ensuring a standard approach to care was consistently applied across all units within the organization.
- Enhanced compliance with regulatory standards through diligent monitoring of nursing procedures and protocols.
- Advocated for a culture of transparency surrounding quality assurance findings, fostering accountability among all levels of staff members within the organization.
- Reviewed medical records to ensure accuracy and completeness, leading to more effective care coordination among healthcare providers.
- Streamlined communication between healthcare professionals by implementing efficient reporting systems for quality assurance findings.
- Implemented process improvements that resulted in reduced documentation errors, enhancing overall record-keeping accuracy across all departments involved in patient care delivery.
- Improved patient care quality by conducting thorough audits of nursing practices and documentation.
Bedside Nurse
Ospital Ng Lungsod Ng San Jose Del Monte
04.2012 - 07.2014
- Administered medications and treatments as prescribed by physicians.
- Optimized patient comfort by assessing pain levels regularly and adjusting interventions accordingly to promote healing and reduce discomfort.
- Reduced readmission rates through thorough discharge planning, clear communication with patients and families, and diligent follow-up care.
- Utilized strong clinical judgement and critical thinking skills when making decisions about patient care, ensuring optimal outcomes for each individual.
- Facilitated smooth shift transitions with thorough reporting of patient statuses during hand-offs between nursing staff members.
- Streamlined workflow in a fast-paced environment by maintaining accurate documentation, prioritizing tasks efficiently, and communicating effectively with colleagues.
- Promoted a culture of safety within the nursing unit through strict adherence to infection control protocols, proper handling of hazardous materials, and consistent use of personal protective equipment.
- Improved patient outcomes by providing high-quality, personalized bedside care and closely monitoring vital signs.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
Bachelor of Science - Nursing
Adventist University of The Philippines
Cavite, Philippines03-2009
Skills
- Nursing management
- Case management
- Clinical leadership
- Quality control
- EMR software/PCC
- Strong work ethic
- Policies compliance enforcement
- Effective multitasking
- Documentation and reporting
- Quality assurance
- Risk management
- Microsoft office
Languages
English
Professional Working
Timeline
Assistant Director of Nursing/Risk Management
Morningside Nursing and Rehabilitation Center
04.2024 - Current
Quality Assurance Nurse Auditor
ACS Pro Global Corp.
01.2016 - 02.2024
Bedside Nurse
Ospital Ng Lungsod Ng San Jose Del Monte
04.2012 - 07.2014
Bachelor of Science - Nursing
Adventist University of The Philippines
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