Marie Jorette Nicolas Edouard
Chambersburg,PA
Summary
Dedicated professional with proven expertise in time management and multitasking, honed at Chinese American Planning Council and New Century Health Care. Excelled in providing top-notch customer service and maintaining a strong work ethic, ensuring confidentiality and personalized care. Achieved significant improvements in client satisfaction and efficiency through innovative organization strategies.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Chinese American Planning Council
12.2016 - 12.2024
- Handled incoming mail, bills, and invoices and completed appropriate actions.
- Displayed absolute discretion at handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Maintained appropriate filing of personal and professional documentation.
Home-health-aide
New Century Health Care
03.2015 - 12.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies to provide the highest quality of personalized assistance.
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Education
GED -
Adult Education Center
West Palm Beach, FL06-2013
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
Accomplishments
- Customer Service - Developed long-term relationships with customers which increased repeat business. Maintained a positive dining experience for all restaurant patrons.
- Customer Service - Managed turn-over rate while maintaining quality service.
Languages
French
Full Professional
English
Professional Working
Timeline
Personal Assistant
Chinese American Planning Council
12.2016 - 12.2024
Home-health-aide
New Century Health Care
03.2015 - 12.2024
GED -
Adult Education Center
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