Marie Judenia Giordani
St. Petersburg,FL
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
13
13
years of professional experience
Work History
Family Individual Case Manager & Interpreter
W.E.B Health Management services, LLC
01.2019 - Current
- Worked with care team to assess client needs and discuss collaborative treatment efforts
- Worked directly with clients as caregiver, companionship, and overnight staff
- Billings
- Transportation ( from clients home to their ADT programs)
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Managed volunteer programs focused on providing community services to underserved populations.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Analyzed trends and data to inform decision-making and program development.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
IT Assistant
UGP/PEPFAR
08.2010 - 08.2016
- Responded to queries on phone, via email or through IT ticketing system.
- Installed and configured software and hardware.
- Set up and maintained [Type] servers.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
- Offered assistance in implementing and developing training programs.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Education
Associate of Arts - Nursing
Saint Pete College (SPC)
St. Petersburg, FL12.2022
Bachelor of Management And Organizational Studies - Management
CMP(Centre Universitaire de Management Et De Produ
05.2013
Skills
- Program Requirements
- Crisis Intervention
- Family Support
- Service Planning
- Microsoft Office Suite
- Dedicated Support
- IEP Writing Knowledge
- Client Needs Assessment
- Client Documentation
- Evaluation and Assessment
- File Management
- Crisis Response
- Health History Documentation
- Case Management
- Records Management
- Client Advocacy
- Community Outreach
- Documentation Proficiency
- Email and Telephone Etiquette
- Organization and Multitasking
- Documentation and Reporting
- Active Listening
- Customer Service
- Computer Literacy
- Organizational Skills
- Critical Thinking
- Cross-Cultural Competence
- Written and Verbal Communication
Languages
French
Full Professional
Haitian Creole
Native or Bilingual
Timeline
Family Individual Case Manager & Interpreter
W.E.B Health Management services, LLC
01.2019 - Current
IT Assistant
UGP/PEPFAR
08.2010 - 08.2016
Associate of Arts - Nursing
Saint Pete College (SPC)
Bachelor of Management And Organizational Studies - Management
CMP(Centre Universitaire de Management Et De Produ
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