Mariel Carmona
Grove City,United States
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
1
1
year of professional experience
Work History
Server
IHOP
Grove City, OH
02.2026 - Current
- Provided excellent customer service by attentively addressing guest needs and inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and order delivery.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Adapted quickly to changing restaurant conditions during peak hours, demonstrating flexibility under pressure.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Laborer
The Moving Forward LLC
Grove City, OH
05.2025 - 01.2026
- Assisted team members in organizing inventory for streamlined operations.
- Followed safety protocols to maintain a secure work environment during moves.
- Communicated effectively with clients to address concerns and ensure satisfaction.
- Adapted quickly to changing schedules and priorities in fast-paced environments.
- Performed general housekeeping and cleaning tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
former customer service representative
Skate America
Grove City, US
02.2025 - 05.2025
- Regularly hosted birthday parties where I learned how to help out many customers with different requests and issues
- Accustomed to operating different types of technology, regularly operated the front register
- Worked as floor guard, which consisted of implementing safety rules on the floor to provide a safe environment
- Regularly replenished stock
- Participated in team meetings to share insights and strategies, promoting a culture of continuous improvement.
- Learned how to adapt quickly in various stressful situations that could occur
- Trained and mentored new team members, fostering a collaborative environment and improving team performance.
Education
High School -
Penn Foster
Scranton, PA11.2025
Skills
- Reliability
- Positive Attitude
- Professionalism
- Technology Proficiency
- Customer Service
- Scheduling
- Communication Skills
- Time Management
- Adaptability
- Task prioritization
- Customer service
- Team collaboration
Languages
English - Native
Spanish - Native
Timeline
Server
IHOP
02.2026 - Current
Laborer
The Moving Forward LLC
05.2025 - 01.2026
former customer service representative
Skate America
02.2025 - 05.2025
High School -
Penn Foster