Mariel Cruz
Ocala
Summary
Dedicated to ensuring that every customer receives exceptional service by providing friendly and helpful support. My areas of expertise include programs such as keyboard handling, Microsoft Office (Word, Excel, PowerPoint), cash handling, and safety processes, among others. Additionally, I have food handling experience, with over two years of experience as a kitchen assistant in the restaurant industry. I am capable of reading and following standardized recipes, have strong knowledge of proper food handling procedures, and can work as part of a team in a busy kitchen environment.
Overview
7
7
years of professional experience
Work History
Instructor
Job Connection Center
03.2023 - 12.2024
- Taught using instructional methods on food safety and commercial kitchen security.
Kitchen Assistant
Guacara Sport Bar
01.2021 - 01.2023
- Organized workstations with all necessary ingredients and kitchen equipment.
- Prepared ingredients (cutting and peeling vegetables, cutting meat, etc.).
- Cooked food using various utensils or grills.
- Checked food while cooking to mix or flip.
- Ensured excellent presentation by decorating dishes before serving.
- Maintained a clean and hygienic kitchen environment.
- Ensured proper storage of food and other products.
- Checked ingredient quality, controlled stock levels, and placed orders as needed, among other responsibilities.
Pastry Chef
La Bipolar Dulce
08.2018 - 03.2022
- Prepared homemade desserts including donuts, pastries, flan, cupcakes, muffins, cream cheese pastries, coconut pudding, and candied papaya.
Customer Service
SafeLink Wireless
04.2018 - 12.2019
- Handled personal documents, activated electronic devices (cell phones), provided customer service, and managed internet systems.
- Supervised 15 employees.
Education
Associate Degree - Business Administration, concentration in Business Development
NUC IBC Online Division
Bayamón, P.R.02.2025
Diploma - Culinary Arts
NUC IBC
Caguas, P.R.02.2023
Diploma - Banking Program
NUC IBC
Caguas, P.R.10.2021
Associate Degree - Respiratory Therapy
Ponce Paramedical College
06.2000
GED -
Salustio Clavel High School
Ponce, P.R.05.1994
Skills
- Leadership
- Teamwork
- Ability to work under pressure
- High levels of responsibility
- Flexibility
- Digital tools proficiency
- Organizational skills
References
Available upon request.
Languages
- Spanish
- English (basic)
Timeline
Instructor
Job Connection Center
03.2023 - 12.2024
Kitchen Assistant
Guacara Sport Bar
01.2021 - 01.2023
Pastry Chef
La Bipolar Dulce
08.2018 - 03.2022
Customer Service
SafeLink Wireless
04.2018 - 12.2019
Associate Degree - Business Administration, concentration in Business Development
NUC IBC Online Division
Diploma - Culinary Arts
NUC IBC
Diploma - Banking Program
NUC IBC
Associate Degree - Respiratory Therapy
Ponce Paramedical College
GED -
Salustio Clavel High School