Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Mariel Diake

Houston,TX

Summary

Compassionate Direct Care Staff Member known for high productivity and efficient task completion. Possess specialized skills in behavioral support, personal care assistance, and medication administration. Excel in communication, empathy, and problem-solving to enhance client well-being and support team objectives. As well as great customer service.

Overview

4
4
years of professional experience

Work History

Direct Care Staff Member

Chrysalis
Cedar City, UT
12.2022 - 08.2024
  • Provided personal care to clients, such as bathing, dressing and grooming.
  • Assisted with medication administration and documentation of treatments.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Supervised activities of daily living for clients.
  • Developed individualized plans of care to address each client's needs.
  • Encouraged socialization among clients through recreational activities.
  • Ensured safety of all clients in accordance with facility regulations.
  • Performed housekeeping tasks, such as changing linens and cleaning rooms.
  • Communicated effectively with other members of the healthcare team.
  • Transported clients to medical appointments or other destinations as needed.
  • Maintained accurate records and reports related to client care activities.
  • Assessed changes in physical or mental condition and reported findings to supervisor.
  • Adhered to professional standards, facility policies and procedures.
  • Promoted a positive environment that respects the dignity of residents and clients.
  • Utilized appropriate techniques when dealing with challenging behaviors.
  • Provided emotional support and encouragement to clients during difficult times.
  • Participated in training programs as required by state licensing regulations.
  • Supported client rights in accordance with applicable laws, regulations and ethical standards.
  • Responded promptly to emergency situations involving client health or safety.
  • Used approved crisis intervention techniques in emergency situations.
  • Maintained clean and well-organized environment for client happiness and safety.

Assistant Manager

Hibbet Sports
Cedar City, UT
05.2021 - 09.2022
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Staff Member

Taco Bell
Cedar City, UT
07.2020 - 05.2021
  • Assisted with the development and implementation of staff policies and procedures.
  • Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
  • Conducted regular meetings with staff to discuss progress, challenges, and opportunities for improvement.
  • Communicated effectively with customers regarding their inquiries or complaints.
  • Provided feedback to team members on their job performance during one-on-one meetings.
  • Completed regular and thorough cleaning of equipment, floors, and furniture.
  • Responded to customer queries and complaints to promote overall satisfaction.
  • Processed and filed documentation, ensuring accuracy and confidentiality.
  • Participated in staff training sessions, acquiring new skills and knowledge.
  • Provided technical support for office equipment, troubleshooting minor issues.
  • Assisted in the preparation of reports and presentations, utilizing various software tools.

Education

Bachelor of Arts - Criminal Justice

Texas Southern University
Houston, TX
05-2026

High School Diploma -

Canyon View High School
Cedar City, UT
05-2021

Skills

  • ADL support
  • Client companionship
  • Medication organization
  • Appointment management
  • Mobility Assistance
  • Interdisciplinary Collaboration
  • Compassionate Care
  • Healthcare knowledge
  • Medication monitoring
  • Meal Preparation
  • Disability Awareness
  • Progress Tracking
  • Continuing education
  • Daily living activities
  • Recreational Activities
  • Maintenance
  • CPR Certified
  • Social Skills Development
  • Physical assistance
  • Regulatory knowledge
  • Emotional Support

Affiliations

  • Ran Division one track for southern utah university before transferring to Texas southern university.

Languages

French
Native/ Bilingual

Timeline

Direct Care Staff Member

Chrysalis
12.2022 - 08.2024

Assistant Manager

Hibbet Sports
05.2021 - 09.2022

Staff Member

Taco Bell
07.2020 - 05.2021

Bachelor of Arts - Criminal Justice

Texas Southern University

High School Diploma -

Canyon View High School

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Mariel Diake