Mariel Dorado
Las Vegas
Summary
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
8
8
years of professional experience
1
1
Certification
Work History
GM
Caferio
Las Vegas
02.2017 - 04.2025
- Analyzed financial data such as budget reports, sales records, profit and loss statements. to identify areas for improvement or growth potential.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Developed and implemented strategies to improve operational efficiency, customer satisfaction, and profitability.
- Tracked monthly sales to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Analyzed customer feedback data to identify areas for improvement in service delivery.
- Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
- Trained employees on duties, policies and procedures.
- Delegated work to staff, setting priorities and goals.
- Managed staff recruitment and training, ensuring all employees were informed of company policies and procedures.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Created incentive programs to motivate staff members to exceed expectations in their roles.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Identified opportunities to reduce costs while maintaining quality standards across departments.
- Cultivated relationships with vendors to negotiate favorable terms for the purchase of materials and services.
Education
GED -
San Isidro
San Diego, CA06-2015
Skills
- Financial analysis
- Customer service
- Inventory management
- Operational efficiency
- Strategic planning
- Staff training
- Performance measurement
- Business development
- Problem solving
- Work scheduling
- Supervision and training
- Assignment delegation
- Employee reviews
- Labor cost controls
- Team collaboration
- Safety assurance
- Profit generation
- Performance improvements
- P&L Administration
- Sales expertise
- Task prioritization
- Staff training and development
- Efficient multi-tasker
- Business growth initiatives
- Excellent communication
- Staff scheduling
- Customer experiences
- Conflict resolution
- Systems implementation
Languages
Spanish
Elementary
Certification
- Serve safe
Timeline
GM
Caferio
02.2017 - 04.2025
GED -
San Isidro
Similar Profiles
Emily LandaverdeEmily Landaverde
Customer Service Representative at CaferioCustomer Service Representative at Caferio
Araceli PerezAraceli Perez
Mannager at Caferio Mexican GrillMannager at Caferio Mexican Grill
Ariana CoomerAriana Coomer
Barista at Jamba JuiceBarista at Jamba Juice
RYAN REIDELBACHRYAN REIDELBACH
Operations Manager at W.H. SmithOperations Manager at W.H. Smith