Output of quality transcriptions in Spanish following company's guidelines.
Researched language variations and slangs in every Spanish speaking country to ensure message integrity and accuracy in every project.
Managed time efficiently in order to complete all tasks within deadlines.
INTERNATIONAL PROGRAMS COORDINATOR
UNIVERSITY OF SAN DIEGO (USA)
San Diego, USA
09.2014 - 07.2017
Drove community outreach initiatives connecting with the local business community (chambers, associations, companies) and working professionals to build relationships and engagement.
Developed and fostered the Ahlers Center's network in the virtually untapped northern Baja California region (Mexico) by leveraging on my cultural understanding of the region, language, and reaching out to the local business community.
Lead person in the creation of marketing materials for the Spanish speaking market and responsible for translating existing materials into Spanish.
Collaborated in the ideation (program layout, content, target audience) and implementation of the newly launched Global Competitiveness Series.
Managed the Ahlers Center website.
In charge of communicating the different speaker events, workshops, seminars, and conferences to our intended target audience via various communication channels.
Coordinated and supported the planning and execution phases of the short-term executive education programs with our various partner institutions in Europe, Asia and Latin America.
Led internship research and student placement activities as part of our agreement with TEC de Monterrey where we placed visiting students in a summer internship with an international business component.
Scouting for companies and internship opportunities that would add value to the students' international experience, reaching out to the local business community, preparing the students for the interview process, drafting and gathering internship acceptance letters to be submitted to immigration office for student visa extension.
Together with USD's IT department, was the pioneer in leading the entire school's data migration from all the various platforms that were being utilized (Kintera, Email Networks, internal database) onto Salesforce.
Event registration, attendance tracking, reporting, post event evaluation, and email blasts, all done through Salesforce.
Monitored progress of international programs, identified areas of improvement and provided solutions.
Collaborated with other departments to facilitate communication and ensure our projects were successful and on time.
Liaised with external partners and vendors to ensure effective coordination of activities related to international programs.
Handled all activities related to program logistics: hotel reservations, conference room reservations, program materials, pre and post-program dinners, site visits, catering, extracurricular activities, and so on.
MARKETING MANAGER
VIR TRADING SHANGHAI
Shanghai, China
12.2011 - 02.2013
Prepared product and material quotations, product presentations, and oversaw all the details related to order fulfillment in the Shanghai office.
Led the research of trade exhibitions in China.
Attended trade events and exhibitions, coordinated booth set up, items and materials to be showcased, event logistics and shipment of materials to ensure they arrived on time for the event.
Post event evaluation and tracking of orders placed at the exhibitions.
Website content maintenance and creation together with our local colleagues to ensure message integrity, translation of all the information pertaining to the company, the products, and PR activities (Italian, English and Spanish).
In charge of supervising the sales team and front office at the Shanghai office to ensure processes and guidelines were being met.
Creation of daily production output, raw materials, and exchange rate reports.
Responsible for updating and editing the quality requirements manual, contracts, and purchase orders.
Researched and benchmarked to better understand which of the company's products were more suitable for each region in China.
CLIENT ACCOUNT
BRAND PORTAL - ADVERTISING AGENCY
Milano, Italy
05.2010 - 08.2011
Delivered presentations (pitch to clients) to win over projects, communicated brief and campaign goals over to the creative team, and coordinated the necessary resources to achieve the client's campaign objectives.
Tracked each online campaign to evaluate its performance, and the effectiveness of each of the advertising channels being used.
In constant communication with vendors and media centers, worked on quotations, and selection of online advertising spots.
Monitoring of Google 'keywords' campaigns and created weekly campaign performance report.
Conducted market research (national and international) and benchmarking.
In charge of all company translations (Italian-English).
Managed client accounts and established strong relationships with them to foster long-term collaborations.
Conducted regular meetings with clients to review their needs and provide solutions.
Collaborated with colleagues from various departments to meet client expectations in a timely manner.
Resolved client disagreements in a professional manner.
ENGLISH TUTOR
BRITISH INSTITUTE - ENGLISH SCHOOL
Bergamo, Italy
10.2008 - 07.2009
Responsible for creating and delivering engaging lessons.
Assisted and tutored each student to meet them at their individual level and bring them up to speed by providing them with the necessary tools and guidance.
Provided feedback to students on their strengths, areas of improvement, and progress.
Encouraged open dialogue between myself and the students about their work and goals.
Used various teaching materials such as textbooks, audio recordings, videos, worksheets to enhance instruction.
MARKETING SPECIALIST
US FINANCIAL MGT - DEBT MGT
San Diego, USA
12.2007 - 08.2008
Wrote daily personal finance articles with useful information and tools for consumers, for the English and Spanish markets.
Developed finance related content for our websites and blogs (English and Spanish).
Edited, translated, and wrote short ads for local Spanish radio stations targeting the local Hispanic community in the greater San Diego region and across the border (Tijuana, Mexico).
Responsible for editing and translating all of the company's promotional and advertising materials.
Education
MASTER IN DIGITAL MARKETING -
UNIVERSITA CATTOLICA DEL SACRO CUORE (ITALY)
01.2010
B.A. IN MARKETING -
SAN DIEGO STATE UNIVESITY (USA)
01.2007
GOOGLE DATA ANALYTICS CERTIFICATE -
GOOGLE
true
06.2023 - Current
Skills
Project tracking and managing multiple projects
Higher education practices knowledge
Event ideation and management
Logistics and program coordination
Experience collaborating with a different professionals and audiences, including higher education administrators, international faculty and students, business professionals, citizens, clients, suppliers, and so on
Program ideation and implementation
Database maintenance
Data migration
Programs And Softwares
Cascade
Salesforce
Kintera
Email Networks
Eventbrite
Qualtrics
MyPostings
PowerPoint
Excel
Word
SQL (BigQuery)
Languages
Spanish (native)
English (native)
Italian (fully proficient)
Mandarin (intermediate level in progress)
Languages
Spanish
Native/ Bilingual
Italian
Full Professional
Chinese (Mandarin)
Elementary
Soft Skills
Responsible, accountable, disciplined, reliable, and able to work on multiple projects concurrently.
Respectful of self and others. Team player and champion of others work, while also taking on the leader role when needed.
Able to understand cultural differences and nuances thanks to my background and multicultural experiences.
Flexible and adaptable to change and new environments.
Empathic, team motivator, perceptive, and curious.
Always eager to improve as a professional and human being whether it be through literature, courses or constructive discussions and feedback.