Mariel Ortega
Dodge City Ks,KS
Summary
Driven professional with a proven track record at Bright Beginnings, enhancing family support through effective communication and community resource identification. Excelled in building relationships and providing essential services, leveraging skills in Microsoft Office Suite and multicultural sensitivity. Achieved significant improvements in client quality of life, demonstrating a strong ability to meet diverse needs. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Family Advocate
Bright Beginnings
07.2020 - Current
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Identified available community resources and programs for families of disabled children.
- Enhanced family support by conducting thorough assessments and identifying specific needs.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
- Conducted home visits to assess living conditions and provide personalized guidance on parenting challenges.
- Facilitated support groups for parents, fostering a sense of community and shared learning experiences.
- Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
- Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
Apparel Associate
Walmart
09.2010 - 06.2021
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Handled high-pressure situations calmly when dealing with difficult customers while still providing exemplary customer service.
- Operated cash register to complete cash, check and credit card transactions.
- Willing to work over time and learned new positions as i was placed where needed.
Education
High School Diploma -
Dodge City High School
Dodge City, KS05.2020
Skills
- Community Resources
- Multicultural Sensitivity
- Effective Communication
- Appointment Scheduling
- Relationship Building
- Transportation Arrangements
Languages
English
Timeline
Family Advocate
Bright Beginnings
07.2020 - Current
Apparel Associate
Walmart
09.2010 - 06.2021
High School Diploma -
Dodge City High School
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