Open To Work
Mariel Tee
Lipa City,PH
Work Preference
Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Marketing ManagerMarketing Administrative AssistantOperations and Marketing AssistantExecutive AssistantWork Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing401k matchSummary
Results-driven Marketing Operations Manager with 10+ years of combined experience in marketing operations, executive support, client coordination, lead generation, seminar management, and process improvement across U.S.-based remote teams. Proven track record of scaling appointment generation from 4 weekly appointments to 20+ weekly appointments through workflow optimization, strategic scheduling improvements, and operational efficiency initiatives. Experienced in managing 3–10 seminars weekly, leading cross-functional coordination, improving systems through automation, and supporting executive-level operations with exceptional organization and communication skills. Known for being proactive, highly organized, solutions-oriented, and capable of managing high-volume operations while maintaining excellent client and stakeholder relationships.
Overview
11
11
years of professional experience
Work History
Marketing Manager
Eric S. Studley & Associates, Inc.
10.2025 - Current
- Lead and support a high-performing team by providing workflow guidance, troubleshooting operational issues, and ensuring consistent execution across departments
- Manage and oversee 3–10 weekly seminars with a 100% completion rate across marketing and administrative teams
- Coordinate seminar logistics, scheduling, lead tracking, RSVP management, and client communications
- Manage executive calendars and prioritize scheduling to align with business goals and operational demands
- Serve as the main coordination point between executives, internal teams, and external partners
- Develop reports and operational insights to support data-driven decision-making and campaign performance tracking
- Leadership & Operations
- Systems & Process Improvement
- Compliance & Administrative Support
Marketing Administrative Assistant
Eric S. Studley & Associates, Inc.
06.2020 - 11.2025
- Managed executive calendars, appointments, scheduling, and daily administrative operations
- Coordinated meetings, seminars, client communications, and event logistics
- Maintained operational organization across documents, scheduling systems, and reporting workflows
- Handled inbound communications and ensured timely coordination across teams
- Supported high-volume scheduling while maintaining accuracy and strong attention to detail
- Assisted with marketing coordination and operational support for campaigns and client-facing initiatives
Operations and Marketing Assistant
Doccupations
05.2019 - 06.2020
- Supported business operations through scheduling coordination, documentation management, and project tracking
- Collaborated with cross-functional teams to improve operational efficiency and workflow visibility
- Assisted with process improvements that reduced manual tasks and improved team productivity
- Supported marketing campaigns, social media initiatives, and content coordination
- Conducted market research and competitor analysis to support strategic planning
- Assisted with campaign reporting and engagement tracking
- Coordinated marketing events and campaign rollouts from planning through execution
- Operations
- Marketing
Customer Service Representative
TeleTech Philippines
02.2019 - 05.2019
- Delivered customer support via chat and phone while maintaining strong customer satisfaction scores
- Resolved technical concerns, account issues, and customer inquiries efficiently and professionally
- Documented customer interactions accurately and collaborated with internal teams for escalations
Operations Supervisor
The Results Companies
10.2016 - 02.2019
- Led and coached a team of sales agents to achieve performance targets and operational KPIs
- Analyzed conversion rates, CSAT, and operational metrics to identify opportunities for improvement
- Implemented process improvements and coaching strategies that enhanced team performance
- Collaborated with QA, Training, and IT teams to improve workflows and operational effectiveness
- Prepared reports and performance insights to support leadership decision-making
Outbound Sales Specialist
OLM Business Solutions
01.2015 - 05.2016
- Generated sales through high-volume outbound calling and lead engagement
- Applied consultative selling techniques to improve conversions and customer trust
- Managed lead pipelines and follow-up processes using CRM systems
- Improved sales performance through strategic communication and objection handling
Customer Service Representative
Alorica
02.2015 - 05.2015
- Delivered inbound customer support related to billing, technical concerns, and account inquiries
- Maintained high-quality customer service while handling high call volumes
- Coordinated issue escalations and ensured accurate documentation of customer interactions
Education
Skills
- Marketing Operations
- Executive Calendar Management
- Seminar & Event Coordination
- Process Improvement
- Workflow Automation
- Lead Generation & Tracking
- Client & Stakeholder Communication
- Team Leadership
- Cross-Functional Coordination
- Appointment Scheduling Systems
- Operations Management
- Reporting & Performance Tracking
- CRM Management
- Administrative Operations
- Customer Success Support
Accomplishments
- Increased weekly appointments from 4 to 20+ through operational and scheduling improvements
- Successfully managed 3–10 seminars weekly with consistent execution
- Led and supported schedulers and cross-functional coordination teams
- Created automations and workflow systems using Monday.com
- Improved scheduling operations and reduced manual processes
- Supported executive-level operations for U.S.-based organizations
- Developed scalable systems for seminar coordination, lead tracking, and reporting
Languages
English
Full Professional
Filipino
Native or Bilingual
PROFESSIONAL STRENGTHS
- Highly organized and detail-oriented
- Strong leadership and coordination abilities
- Excellent written and verbal communication
- Solutions-focused and proactive
- Adaptable in fast-paced remote environments
- Strong relationship-building and stakeholder management skills
- Experienced in balancing operations, marketing, and executive support responsibilities
Timeline
Marketing Manager - Eric S. Studley & Associates, Inc.
10.2025 - Current
Marketing Administrative Assistant - Eric S. Studley & Associates, Inc.
06.2020 - 11.2025
Operations and Marketing Assistant - Doccupations
05.2019 - 06.2020
Customer Service Representative - TeleTech Philippines
02.2019 - 05.2019
Operations Supervisor - The Results Companies
10.2016 - 02.2019
Customer Service Representative - Alorica
02.2015 - 05.2015
Outbound Sales Specialist - OLM Business Solutions
01.2015 - 05.2016
De La Salle Lipa College - ,