Summary
Overview
Work History
Education
Skills
Professional Qualifications And Training
Languages
Timeline
Generic

Mariela Alexandra Coto

Powder Springs,GA

Summary

Experienced professional with a diverse background in customer service, food and beverage service, financial services, front desk and reservations, training, data entry, project management, public relations, and policy implementation within Spanish-speaking cultures. Seeking a position with an organization that prioritizes professional growth and provides advancement opportunities. Demonstrating exceptional leadership, organizational, time management, interpersonal, and problem-solving skills. Consistently receives outstanding performance evaluations. Proficient in building and maintaining successful relationships with individuals from multicultural backgrounds.

Overview

26
26
years of professional experience

Work History

Toddler Lead Teacher

Woodchase Academy
Smyrna, GA
05.2016 - Current
  • Attended staff meetings regularly to collaborate on curriculum planning, share resources, and discuss best practices in early childhood education.
  • Provided ongoing feedback on student performance to parents and other relevant stakeholders, ensuring all parties were wellinformed.
  • Assisted students with developing fine motor skills through targeted activities involving cutting, drawing, painting, or other manipulatives.
  • Managed diverse learning needs by differentiating instruction and providing individualized support as needed.

Administrative Assistant

Perez Construction
Norcross, GA
03.2015 - 01.2024

Facilitated translation services for customers to ensure accurate communication.

Supported efforts to reach predetermined revenue benchmarks.

Resolved customer concerns with efficiency and professionalism.

Ensures accurate payment entries into the database for reliable financial tracking.

Deliver job site estimates upon request.

Bartender, Food and Beverage Hostess and Server

Marietta Conference Center by Hilton
Marietta Ga
10.2014 - 11.2016
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.
  • Kept work environments, equipment and trays clean and sanitized for guests.
  • Verified accuracy and quality of orders before delivery.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Lead Teacher, Assistant Teacher and Assistant Director

Success Kids Learning Center
Alpharetta, GA
07.2013 - 05.2016
  • Organize and maintain lesson plans according to Pre-k
  • Assist in scheduling parent’s conference
  • File documents and answers telephone calls
  • Assistant parents inquiring about Daycare
  • Input information using Procare program
  • Input parent’s payments for child care
  • Prepare breakfast, snack and lunch for children

Bartender, Food Service and Hostess

Embassy Suite Hotel
Atlanta Ga
07.2006 - 10.2014

Oversaw seating arrangements to ensure smooth guest flow.

Crafted custom cocktails, aligning with customer preferences.

Provided responsive assistance aligned with organizational standards.

Facilitated efficient distribution of food to hotel guests.

Processed guest orders efficiently.

Managed and organized multiple service tables simultaneously.

Performed duties at events for both serving and bartending.

  • Mixed drinks and served beverages to enhance customer satisfaction.
  • Maintained cleanliness of bar area to ensure a welcoming environment.
  • Enhanced guest experience by recommending popular menu items.
  • Prepared garnishes and stocked bar supplies for efficient service.
  • Managed cash register and processed payments to maintain accuracy.
  • Improved customer relations by engaging patrons in friendly conversation.
  • Followed safety protocols in alcohol service to ensure compliance.
  • Organized inventory for optimal stock management and reduced shortages.
  • Supported special events by preparing and serving specialty cocktails.
  • Trained new staff members to achieve consistent service standards.
  • Monitored and restocked supplies to maintain bar readiness.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Assistant Pre-K Teacher

Discovery Point
Marietta, GA
08.2009 - 05.2013
  • Organized and maintained lesson plans according to Pre-k criteria
  • Assist in scheduling parent’s meetings
  • Able to effective communicate to Spanish-speaking individuals
  • Assist teacher with group’s activities in the classroom or as a center wise

Assistant Pre-K Teacher

Mon Ami Academy
Powder Springs, GA
08.2008 - 04.2009
  • Organized and maintained lesson plans according to Pre-K criteria
  • Utilized technology to schedule meetings, conference calls, maintain calendar
  • Prepared and proofread of professional/official documents
  • Perform all administrative duties as necessary to optimize the effectiveness of the Principle

Front Office Manager

HDZ Painting Inc.
Smyrna, GA
04.2006 - 06.2008
  • Established estimates and negotiate contract agreements for commercial and residential communities
  • Utilized my Bilingual skill set to translate for customers and effectively communicate
  • Assisted in property meet budgeted revenues, expenses, and Net Operating Income
  • Address complaints and resolve issues in a timely and professional fashion
  • Accurately posts payments to database system for adequate accounting principles

Director and Lead Teacher

Milford Playskool Inc.
Marietta, GA
03.1999 - 04.2006
  • Acted as a liaison with employees and upper management
  • Handled confidential and sensitive information
  • Work well independently on special non-recurring and ongoing projects
  • Acts as project manager for special projects, at the request of the CEO, which may include planning and coordinating multiple tasks and disseminating information
  • Used considerable judgment and discretion in scheduling appointments and telephone calls
  • Organized and prioritized large volumes of information and communications for the director
  • Developed Lesson plans for early childhood educational sessions
  • Handled correspondence not requiring personal attention of the director
  • Established, developed, maintained and updated filing systems and processes expense reports for payment

Assistant Pre-K Teacher

Mon Ami Academy
Powder Springs, GA
08.2002 - 06.2003
  • Organized and maintained lesson plans according to Pre-K criteria
  • Utilized technology to schedule meetings, conference calls, maintain calendar
  • Prepared and proofread of professional/official documents
  • Performed all administrative duties as necessary to optimize the effectiveness of the Principle
  • Able to effective communicate to Spanish-speaking individuals

Education

Technical College Certificate of Credit (TCC) -

Chattahoochee Technical College
01.2011

Vocational Diploma - General Studies

Campbell High School
Smyrna, GA
01.1997

Skills

  • Respectfulness
  • Creative teaching
  • Dependability
  • Classroom organization
  • Parent-teacher communication
  • Safety procedures
  • Positive reinforcement
  • Social skills training
  • Age-appropriate activities
  • Tactfulness
  • Child development
  • Early childhood education
  • Assertiveness
  • Confidentiality
  • Child assessment
  • Language development
  • Strong work ethic
  • Customer service
  • Friendly and likeable
  • Time management
  • Multitasking and organization
  • Cleaning and sanitation
  • Team collaboration
  • Classroom management
  • Active listener
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Child safety
  • CPR and first aid
  • Housekeeping
  • Approachable
  • Health and safety

Professional Qualifications And Training

  • Extensive training and knowledge in Early Childhood development.
  • Bilingual: Able to communicate effectively verbally and in writing.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Accelerated learning with Property Management Systems.

Languages

Spanish
Native or Bilingual

Timeline

Toddler Lead Teacher

Woodchase Academy
05.2016 - Current

Administrative Assistant

Perez Construction
03.2015 - 01.2024

Bartender, Food and Beverage Hostess and Server

Marietta Conference Center by Hilton
10.2014 - 11.2016

Lead Teacher, Assistant Teacher and Assistant Director

Success Kids Learning Center
07.2013 - 05.2016

Assistant Pre-K Teacher

Discovery Point
08.2009 - 05.2013

Assistant Pre-K Teacher

Mon Ami Academy
08.2008 - 04.2009

Bartender, Food Service and Hostess

Embassy Suite Hotel
07.2006 - 10.2014

Front Office Manager

HDZ Painting Inc.
04.2006 - 06.2008

Assistant Pre-K Teacher

Mon Ami Academy
08.2002 - 06.2003

Director and Lead Teacher

Milford Playskool Inc.
03.1999 - 04.2006

Technical College Certificate of Credit (TCC) -

Chattahoochee Technical College

Vocational Diploma - General Studies

Campbell High School
Mariela Alexandra Coto