Summary
Overview
Work History
Education
Skills
Languages
Timeline
Mariela Bahamon

Mariela Bahamon

Manager/supervisor/Nanny
Jacksonville,Florida

Summary

  • Experienced Nanny with over 22 years of experience with newborn, infants and toddlers. Excellent reputation for resolving problems and improving Family satisfaction.
  • Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.
  • Attentive Nanny with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive and engaging learning environments for all children.
  • Independent Nanny adept at taking initiative in creating child-friendly activities. Maintain organized schedules with little parental guidance. Adept in caring for up to 3 children while preparing meals and managing personal, medical and educational activities for each child.
  • Driven and consistent Nanny with 22 years of experience guiding children with special needs through daily routines. Exceptional at initiating activities to align with developmental levels.

As a HOTEL MANAGER, efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient, and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support. Adept at managing [Task] and [Task]. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated good hospitality, respect and the best service, expertise, including competitive offerings, pricing, and market positioning.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

*As a Costumer Service: Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

As a Picker, Packer, Stower and ICQA (Amazon): Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.

Overview

24
24
years of professional experience
6
6
years of post-secondary education

Work History

Picker Packer

Amazon Jax7
Jacksonville, FL
10.2022 - Current
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
  • Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
  • Picked and packed order items.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.

Customer Service Representative

Wallace Family
Jacksonville, Florida
01.2014 - 12.2017
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.
  • Managed timely and effective replacement of damaged or missing products.

Family Nanny

Carla Vincent
Jacksonville, FL
09.2008 - 12.2013
  • Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
  • Played games, worked on puzzles and read books to young children.
  • Organized different types of activities to enhance physical and intellectual development.
  • Involved children in caring for household pets and chores.
  • Provided developmentally appropriate activities for children.
  • Assisted with housework such as laundry and cooking.
  • Made healthy snacks and meals for 2 children.
  • Supervised children on playground to help develop physical and social skills.
  • Monitored children's play activities to verify safety.
  • Kept children's areas neat and clean.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.

House Manager

Kurtis Hort MD
Jacksonville, FL
05.2004 - 08.2008
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
  • Facilitated communication between family members regarding important updates or decisions related to the house manager role.

Hotel Supervisor

Radisson Hotel
Jacksonville, FL
10.2000 - 06.2003
  • Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
  • Enhanced guest satisfaction by implementing personalized services and catering to individual needs.
  • Streamlined front desk operations for increased efficiency and improved check-in/check-out processes.
  • Collaborated with housekeeping staff, maintaining immaculate rooms and public spaces to exceed guest expectations.
  • Provided services efficiently and with high level of accuracy.

Education

Hotel Managment - Hotel Manager

INPAHU, BogotaCOLOMBIA
02.1984 - 12.1989
  • Honoree of Best Thesis
  • Awarded Best grades all classes

Skills

  • Behavior Modeling
  • Praise and Encouragement
  • First Aid
  • Emotionally Supportive
  • Enrichment Activities
  • Meal Planning and Preparation
  • Age-Appropriate Recreational Activities
  • Infant, Toddler and Preschool Curricula
  • Self-Confidence Development
  • Creating Good Habits
  • Regulating Schedules
  • Parent Interaction
  • Behavioral Corrections
  • Bathing and Dressing
  • Formula Feeding
  • Home Chores
  • Child Supervision
  • Emergency Situations
  • Newborn Care
  • School Engagement
  • Healthy Meals and Snacks
  • Dietary Needs
  • Housekeeping and Cleaning
  • Parental and Guardian Assistance
  • Computer Use
  • Homework Help
  • Early Childhood Development
  • Spanish Speaking
  • Incident Reports
  • School Transportation
  • Customer Order Fulfillment
  • Shipment Support
  • Maintaining Quality Assurance Standards
  • Conveyor Systems
  • Inventory Accuracy
  • Customer Relationship Management
  • Staff Management
  • Coaching and Mentoring
  • Plan Projects
  • Quality Control

Languages

Spanish
Native or Bilingual

Timeline

Picker Packer - Amazon Jax7
10.2022 - Current
Customer Service Representative - Wallace Family
01.2014 - 12.2017
Family Nanny - Carla Vincent
09.2008 - 12.2013
House Manager - Kurtis Hort MD
05.2004 - 08.2008
Hotel Supervisor - Radisson Hotel
10.2000 - 06.2003
INPAHU - Hotel Managment , Hotel Manager
02.1984 - 12.1989
Mariela BahamonManager/supervisor/Nanny