Mariela Barahona
Kissimmee,FL
Summary
My adaptability and exceptional interpersonal skills enable me to resolve client concerns efficiently while providing quality service. Proven ability to learn and apply new information, complemented by strong communication skills that contribute to team success.
Overview
9
9
years of professional experience
Work History
Freelance Artist
Hive Creations
Kissimmee, FL
12.2017 - Current
- Collaborating with customers and event planners to create custom pieces for events, or to promote small businesses.
- Develop and maintain relationships with customers.
- Maintain accurate records of all services and costs.
Office Associate
State Farm
Kissimmee, FL
06.2022 - 10.2022
- Provided customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate customer accounts and prepared necessary documents
- Utilized office equipment such as printers, copiers, and fax machines efficiently
Patient Advocate
The Assistance Fund
Orlando, FL
09.2021 - 05.2022
- Answering incoming calls for assistance with medication copayments.
- Handling inquiries about our programs, the application process, and assessing documents.
- Facilitated communication between providers, patients, and pharmacies when necessary.
Service Representative
Aetna Specialty Pharmacy
Orlando, FL
01.2016 - 01.2018
- Assisting clients in creating new member profiles.
- Addressing members' issues or concerns with the mail-order process.
- Performed tasks to verify up-to-date account information and records.
Education
High School Diploma -
Professional And Technical High School
Kissimmee, FL05.2005
Some College - No Degree
Valencia College
Orlando, FLSkills
- Proficient in both English and Spanish
- Adaptability to Change
- Problem Solving
- Multitasking Abilities
- Conflict Resolution
- Data Entry
- Prioritization and time management
Timeline
Office Associate
State Farm
06.2022 - 10.2022
Patient Advocate
The Assistance Fund
09.2021 - 05.2022
Freelance Artist
Hive Creations
12.2017 - Current
Service Representative
Aetna Specialty Pharmacy
01.2016 - 01.2018
High School Diploma -
Professional And Technical High School
Some College - No Degree
Valencia College
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