Mariela Cabrera Frometa
Miami,FL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Nurse
Saint Anne’s Nursing Center
12.2023 - Current
- Offer complete treatment to adult patients with a range of ailments, such as respiratory disorders, diabetes, heart problems, and post-operative rehabilitation.
- Monitor and assess patients' vital signs, laboratory results, and physical responses to treatments; escalate concerns as needed.
- Manage wound care, start IVs, give prescriptions, and record treatment in the EMR system.
- Offered complete nursing care to elderly patients suffering from a range of ailments, including dementia and chronic diseases.
- Collaborate with physicians, physical therapists, and case managers to ensure patient-centered care and timely discharge planning.
- Educate patients and their families on discharge instructions, medications, and self-care strategies.
- Precisely administered prescriptions, kept an eye on vital signs, and meticulously recorded residents' health conditions.
- Created and carried out customized care plans that attended to the social, emotional, and physical needs of residents.
- Worked together with other members of the healthcare team, such as social services, occupational therapy, and physical therapy, to guarantee integrated treatment.
- Organized social events and activities for residents to encourage involvement and quality of life.
- Implemented safety measures and actively participated in fall prevention activities.
- Provided patients in long-term and post-acute rehabilitation programs with patient-centered care.
- Performed thorough evaluations of patients' psychological, physical, and mobility conditions to inform treatment planning.
- Participated in quality improvement projects and kept up-to-date patient records.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Sales Associate
Five Star Jewelers
10.2020 - 04.2023
- Building and maintaining client relationships: Establishing and nurturing connections with buyers and retailers to facilitate sales and repeat business.
- Facilitating sales transactions: Assisting with the negotiation, pricing, and closing of sales deals.
- Staying updated on market trends: Monitoring the jewelry industry to identify new trends and opportunities for growth.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Lead Passenger Service Agent
Ultra Aviation Services Inc.
12.2017 - 04.2020
- Provided leadership and support to a team of agents, resolving escalated customer service issues and ensuring high levels of passenger satisfaction.
- Ensured compliance with airline, TSA, and FAA policies and procedures, always maintaining safety and security standards.
- Trained new agents and conducted ongoing coaching to improve team performance and service delivery.
- Collaborated with flight crews, ramp agents, and operations teams to ensure timely departures and smooth gate operations.
- Monitored flight schedules, gate assignments, and passenger manifests to manage workflow and staff assignments efficiently.
- Prepared daily reports and documentation related to staffing, flight operations, and customer service metrics.
- Streamlined communication between team members to ensure seamless service delivery during peak travel times.
- Implemented best practices for handling special needs passengers, providing tailored assistance for a comfortable travel experience.
- Maintained high levels of professionalism while addressing passenger concerns, resulting in positive feedback from clientele.
- Enhanced customer satisfaction by efficiently managing check-in processes and ensuring smooth boarding experiences.
Education
Bachelor of Science - Nursing
Chamberlain University
Chicago, Illinois08.2024
Associate of Science - Nursing
Miami Regional University
Miami Springs, Florida08.2023
Skills
- Proficient in critical thinking and problem-solving skills
- Exceptional analytical capabilities
- Post-Acute Recovery Management
- BLS & ACLS Certified
- Wound & Pain Management
- Ability to work under pressure
- Great trustworthiness, reliability, and professional work ethics
- Exceptional analytical capabilities Leadership, interpersonal relationships, and teamwork
- Patient & Family Education
- Strong organizational skills
- Compassionate and dedicated
- Excellent communication skills
- Bilingual (English Spanish)
- Medication Administration & Monitoring
- Care Plan Development & Coordination
Certification
- Registered Nurse License: RN9645674
- Basic Life Support (BLS)/ CPR
- Advanced Cardiovascular Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Registered Nurse
Saint Anne’s Nursing Center
12.2023 - Current
Sales Associate
Five Star Jewelers
10.2020 - 04.2023
Lead Passenger Service Agent
Ultra Aviation Services Inc.
12.2017 - 04.2020
Bachelor of Science - Nursing
Chamberlain University
Associate of Science - Nursing
Miami Regional University
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