Mariela Castillo

Worked with a catering company that administrated meals and catering services to a specific enterprise. I was in charge of communicating with the clients and coordinating/providing the catering details for the events and meetings that they had and wanted catering service for.

Responsible for preparing the catering for their meetings in different areas of the company, including providing coffee stations, breakfasts, lunches, as well as providing appropriate decoration for such events.

Additionally, responsible for receiving and responding to client's emails in order to coordinate the events to be scheduled, invoicing and sending the corresponding deposits, monitoring the events, and preparing the cost of different inventory.

Providing high standards of hospitality and customer service to our guest to ensure they are comfortable and receiving direct service and being knowledgable about the cuisine and refreshments that are being provided.

Serving food and beverages to guest, taking orders and ensuring there is enough food for every guest.

Organizing and setting up the venue area. Preparing Cocktail, Reception, and Ceremonial rooms. Maintaining every work area and serving space clean and safe for guest. Breaking down areas at the end of each event.

Providing high standards of hospitality and customer service to our guest to ensure they are comfortable and receiving direct service and being knowledgable about the cuisine and refreshments that are being sold and served.

Serving food and beverages to clients, taking orders and ensuring there is enough food for every client.

Organizing and setting up the venue or restaurant area. Preparing and painting a clean environment for customers. Maintaining every work area and serving space clean and safe for customers. Breaking down and bussing the venue, cafe or restaurant at the end of each night.

This company had a cafe within a specific enterprise where they administrated meals and catering services to them for the enterprises important meetings and events.

I was responsible for attending the catering that was ordered for their events. Responsible for preparing the catering for meetings in different spaces of the company, including a coffee station, breakfasts, lunches, as well as providing appropriate decoration for such events.

Functions: coordination of a team of volunteers to give admission, welcome and accommodation for LVR Medellín meetings and organization of external event of the community

Achievements:

• Consolidate work teams of 10 people on average to run meetings of 260 people on average per meeting
• Creation of strategies for the organization of attendances, departures and arrivals with consideration of departures in case of emergency of 4 meeting on the same day
• Organize external community event such as Master Class, messenger and vision team for educational and creative purposes

Functions: Sales representative managing the 9 customers of the areas of Antioquia Santanderes and costa with the entire Cardinal portfolio

Achievements:

• Introduction of strategic products in each of the assigned distributors,
• Creation and implementation of business strategies to apply them to the end customer
• Teamwork with each of the Cardinal commercial representatives of the areas, for growth in the final accounts of the territory
• First sales of new products in the channel
• support in the collection of portfolio for billing maintenance in customers
• Adelineation of the strategies granted by the company
• Relation with commercial and purchasing teams

Functions: Sales representative for the line of dressings, adhesive tapes, skin preparation and specialized wound dressings

Achievements:

• Introduction of products in each of the assigned accounts, -Customer coverage as a distributor of specialized wound dressings
• Penetration in important accounts in the city such as the Pablo Tobón Hospital; Manuel Uribe Angel and Medellín General Hospital
• First national sales of product launch
• Penetration of accounts such as Clínica las Américas, Clínica Medellín, Clínica León XIII