Mariela Cooper
Henderson,NV
Summary
Dynamic and dedicated food service professional with fine dining experience. Known for exceptional customer service and food allergy awareness. Consistently elevated guest experiences through tailored recommendations and polished service. Committed to maintaining high standards of food safety and creating memorable dining moments with exceptional attention to detail.
Overview
12
12
years of professional experience
Work History
Gourmet Food Server
The Wynn
01.2023 - Current
- Manage sections for smooth guest flow and order processing.
- Take and submit orders accommodating dietary needs and customer preferences.
- Perform opening, closing, and side-work duties to ensure efficient restaurant operations.
- Collaborate with team members to meet guest expectations and uphold service standards.
- Elevated the overall dining experience by anticipating guest needs before they arose and addressing them promptly.
- Executed professional wine service, including cork presentation, decanting, and bottle opening.
Fine Dining Server
Top of the World
07.2021 - Current
- Deliver exceptional table service with a focus on creating memorable guest experiences.
- Provide consistent, polished service to parties of all sizes, including VIP and large groups.
- Promote wine sales by presenting pairing suggestions and discussing drink, dessert, and entrée add-on options.
- Notify chefs of allergy considerations and dietary restrictions.
- Maintain a clean and sanitary workspace, including glassware, linens, and service stations.
- Keep health-code standards at all times during food and beverage service.
Lounge Cocktail Server
107 Sky Lounge
12.2013 - 07.2021
- Delivered personalized service with warm greetings and prompt acknowledgment of guests.
- Promoted specialty cocktails and answered menu questions.
- Increased drink sales through tailored recommendations and upselling.
- Created a memorable guest experience in a high-elevation lounge environment.
- Restocked stations and completed side-work duties while maintaining all health guidelines.
Education
National Bartending School
Las Vegas, NV01-2013
High School Diploma -
Red Bluff High School
Red Bluff, CA01-2011
Skills
- Strong work ethic
- Exceptional customer service
- Food allergy awareness
- Tableside etiquette
- Positive attitude
- Food safety compliance
- Professional appearance
- Menu memorization
- Fine dining experience
Timeline
Gourmet Food Server
The Wynn
01.2023 - Current
Fine Dining Server
Top of the World
07.2021 - Current
Lounge Cocktail Server
107 Sky Lounge
12.2013 - 07.2021
National Bartending School
High School Diploma -
Red Bluff High School