Mariela Crespo Williams
Norfolk,VA
Summary
Versatile human resources specialist offers recruitment, policy development and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with several years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Employee Resource Specialist
Wyndham Worldwide Corp
Norfolk, VA
09.2009 - 08.2023
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Prepared job postings for open positions on the company website and other job boards.
- Developed recruitment strategies to attract qualified candidates for open positions.
- Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
- Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
- Managed employee relations issues including grievances, complaints, and disputes as needed.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
- Updated employee database with changes in job title, salary information or contact details.
- Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Monitored timekeeping records for accuracy and completeness.
- Assisted in developing training programs for staff members.
- Reviewed resumes submitted by applicants for open positions.
- Performed administrative tasks related to payroll processing or benefit administration.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Assisted with planning, organizing and coordinating company events.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Conducted employment verification and background investigation to facilitate hiring process.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Education
Associate of Science - Adolescent Psychology
Anthem Institute - Manhattan
New York, NY06-2002
Skills
- Referral Coordination
- Assessment procedures
- IEP compliance
- Referral experience
- Behavioral Evaluations
- Behavioral Assessments
- Pre-Employment Screening
- Employment Recordkeeping
- Retention management
Certification
- Certificate in Secretarial Science
- Certified Notary Public
Languages
Spanish
Professional
Timeline
Employee Resource Specialist
Wyndham Worldwide Corp
09.2009 - 08.2023
- Certificate in Secretarial Science
- Certified Notary Public
Associate of Science - Adolescent Psychology
Anthem Institute - Manhattan
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