Mariela Echevarria
Bloomfield,NJ
Summary
Results-driven professional with solid administrative, customer service, and financial management skills. High-energy team player dedicated to maximizing customer loyalty with exceptional support. Well-organized in planning, problem-solving and multitasking in fast-paced hospitality settings.
Overview
1
1
year of professional experience
Work History
Front Desk Assistant
Retro Fitness Gym
Montclair , New Jersey
2024.02 - 2024.08
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Verified identification and credit card information of guests prior to check-in.
- Monitored lobby traffic flow during peak hours; provided assistance where needed.
- Performed data entry tasks into computerized systems accurately and efficiently.
- Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.
- Greeted customers upon arrival and provided appropriate information regarding gym services.
- Handled cash transactions accurately, balanced daily reports, and deposited funds into designated bank accounts.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Welcomed large volume of guests and improved overall customer service.
Babysitter
Self-employed
Bloomfield , New Jersey
2023.05 - 2023.09
- Tailoring activities based on the individual needs of each child under care.
- Establishing trust through consistent communication with both parents and kids.
- Using problem-solving skills to anticipate potential issues before they arise.
- Remaining alert at all times while caring for multiple children simultaneously.
- Maintaining a positive attitude while being patient and understanding with the children.
- Met and communicated regularly with parents to discuss children's activities and development.
Education
Technology High School
Newark, NJ2025-06
Skills
- Scheduling
- Documentation and Recordkeeping
- Correspondence Management
- Customer Service
- Payment verification
- Excellent Communication
- Problem-solving skills
- Spanish Fluency
Affiliations
- Crochet Club
- HOSA Member
- Journalism Club
Accomplishments
- National Honor Society Member
- Recognized for academic achievements at school
Languages
Spanish
Professional
Volunteerism
- Volunteered at Bridges Outreach to serve those in need
- Assisted in Christmas parades for the city of Newark
Timeline
Front Desk Assistant
Retro Fitness Gym
2024.02 - 2024.08
Babysitter
Self-employed
2023.05 - 2023.09
Technology High School
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