Mariela Feo La cruz
Doral,US
Summary
Tax Specialist Focused on completing accurate tax support work in fast-paced and dynamic environments. Looking to learn advanced taxation knowledge to support individual and business needs in a challenging new position. Intermediate Drake Software proficiency and report generation skills. Hardworking Financial professional with in-depth understanding of related compliance requirements. Detail-oriented, organized and offering customer service skills.
Seasoned Tax Specialist brings 1 year of tax industry expertise, including dispute resolutions and local, state, federal and international tax laws. Excellent understanding of evaluations and statements, liabilities and payments.
Detail-oriented Accountant with 20 years effectively maintaining accurate accounting information for large-scale financial organizations in Venezuela. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Realtor Associate
Realty One Group Evolution Doral
09.2019 - Current
- Assisted in the creation of property marketing materials
- Assisted homebuyers and sellers through the short sale process
- Looked for industry trends on social media and through online sources
- Increased customer satisfaction by resolving Internet sales issues
- By meeting needs and providing exceptional customer service, I was able to build and maintain a large client base
- I've successfully assisted home buyers and sellers with property sales and purchases
- Property owners agreed to let me list their homes for sale with real estate companies
- Had an excellent attendance record and was always on time for work
- Communicated with the owners about the status of the house and the loan.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Advertised client properties through websites, social media, and real estate guides.
- Presented purchase offers to sellers for consideration.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
Internet Sales Director
Vioss Inc
11.2017 - Current
- Conducted in-depth competitor reviews to examine competitor ad placement, keyword usage, placement bids, and landing page activities
- By keeping a close eye on performance and making appropriate adjustments, I was able to maximize strategic approaches
- Wrote and submitted weekly reports detailing progress toward KPI goals
- Created paid client advertisements for use on a variety of social media platforms, averaging [Number] users per ad
- Kept meticulous sales and contract records
- Provided excellent, personalized customer service
- Helped to achieve loss prevention goals by keeping accurate drawers and keeping track of shopper behavior
- Assisted clients in the creation of website portals and social media pages for the promotion of their businesses
- Updated the company's website with new promotions and product bundles
- Was prompt in responding to online inquiries and phone calls
- Exceeded my goals by building, directing, and motivating a high-performing sales team
- Entered data into the website system, including payments, account information, and call logs
- Answered calls to help customers with their questions and concerns
- Had an excellent attendance record and was always on time for work
- Double-checked the data's accuracy and integrity.
Tax Specialist
H&R Block
01.2021 - 04.2021
- Maintained high-quality control standards by reviewing internal tax preparation documents for missed tax benefits
- Completed and filed tax returns with local, state, and federal tax departments
- Prepared tax returns for clients according to government regulations and requirements
- Assisted with administrative tasks such as record keeping, correspondence, and material gathering
- Kept complete records of client tax returns and supporting documentation in secure areas.
- Analyzed financial documents to accurately reflect client information on tax returns.
- Utilized tax software to prepare returns and meet deadlines.
Education
Tax specialist Licensee -
H&R Block
Doral, FLRealtor Associate Licensee -
Realty One Group Evolution
Miami, FL04.2015
Accounting - Bachelor of Science -
University of Carabobo
Naguanagua, Carabobo01.2004
Skills
- Customer service
- Problem resolution
- Team management
- Supervision
- Loss prevention
- Project organization
- Business operations
- Digital marketing
- Strategic planning
- Communications
- Tax Return Preparation
- Drake Proficiency
- Bookkeeping
Timeline
Tax Specialist
H&R Block
01.2021 - 04.2021
Realtor Associate
Realty One Group Evolution Doral
09.2019 - Current
Internet Sales Director
Vioss Inc
11.2017 - Current
Tax specialist Licensee -
H&R Block
Realtor Associate Licensee -
Realty One Group Evolution
Accounting - Bachelor of Science -
University of Carabobo
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