Mariela Fondeur Ferreiras
Dallas,GA
Summary
- Active manager with diverse experience in IDD, mental health, and computer application
- Effective relating to multi-culture staff and clients
- Skilled in managing multiple task, supervision, and implementing solution
- Solid training, supervision, and development
- Outstanding ability to organize task, pay attention with detail, and delegate work
- Outstanding speaking and presenting abilities
- Ability to generate and distribute ideas
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
Work History
Program Manager
Inter-Community Action
Philadelphia, PA
10.2022 - 10.2023
- Implement company policies and government regulations (6400 regulations)
- Monitor and ensure compliance with all regulatory and licensing requirements while overseeing staff and residents
- Establish and monitor Quality Assurance programs to ensure individual needs are addressed in a safe and secure environment
- Review daily behavioral and progress notes and complete monthly and quarterly reports in a timely manner
- Approve candidates for employment and conduct performance evaluation reviews
- Ensure staff members are trained on the outcomes of individuals that are being supported
- Prepare and ensure accuracy of all documentations for Provider Monitoring
- Monitored service and budget activities for individuals
- Conducted Pre-ISP meeting, Pre-QUEST meeting and attended ISP and QUEST for all meetings
- Participated and attended behavior sessions and Psychiatric medication reviews.
Assistant Director of Childcare Center
Olney Charter High School
Philadelphia, PA
11.2018 - 05.2022
- The assistant director would be responsible for overseeing all aspects of the daily operations of the Center including, but not limited to: Ensuring that required adult/child ratios are consistent with requirements, reviewing weekly lesson plans, conducting classroom observations, and assuming all oversight responsibilities of the center when the Director is not present
- Ensuring that daily classroom activities and services are delivered in accordance with each child's IEP
- Supervise the student evaluation and assessment process to ensure that standardized assessments are used appropriately and that assessment procedures are conducted as required for that assessment tool
- Assisting in the classrooms, answering phones, data entry, and filing
- Cultivate an environment committed to health and safety
- Actively work with prospective families, provide detailed information about school curriculum, philosophy, mission, core values, programs, and procedures and help build enrollment
- Actively develop and maintain positive parents and community relations
- Manage operation of the school in the Director's absence
- Assist the Director to ensure maximum enrollment and effective cost control.
Education
Associate in Early Childhood Education -
Eastern University/Esperanza College
12.2021
Skills
- Customer Service
- Regulatory Compliance
- Training and Development
- Decision-Making
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Program Manager
Inter-Community Action
10.2022 - 10.2023
Assistant Director of Childcare Center
Olney Charter High School
11.2018 - 05.2022
Associate in Early Childhood Education -
Eastern University/Esperanza College
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