Mariela Gutierrez Robles
Fort Worth,TX
Summary
Dedicated customer service professional with strong multitasking and time management skills, committed to delivering exceptional experiences for every client. Proven ability to handle diverse customer needs efficiently while maintaining a positive and engaging atmosphere.
Overview
9
9
years of professional experience
Work History
Volunteer
Lake Worth ISD
Lake Worth, TX
08.2024 - Current
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and selections.
- Managed cash register, balancing cash drawer daily.
- Provided excellent customer service during busy lunch periods.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Babysitter
Self-employeed
Fort Worth, TX
04.2017 - 11.2019
- Supervised children's activities and ensured a safe environment.
- Managed daily schedules to balance playtime, meals, and rest periods.
- Assisted with homework and educational tasks to encourage learning.
- Maintained cleanliness and organization in play areas and living spaces.
- Responsibly watched children while parents were out.
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Establishing trust through consistent communication with both parents and kids.
- Remaining alert at all times while caring for multiple children simultaneously.
- Communicated with parents about daily activities and any concerning behaviors.
Education
Associate of Arts - History
Tarrant County College
Fort Worth, TX12-2021
Skills
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Positive attitude
- Clear communication
- Foreign language proficiency
- Empathy and patience
- Teamwork and collaboration
- Cash handling
Affiliations
- Proficient in story writing.
- An interest in the arts like drawing and acting.
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Volunteer
Lake Worth ISD
08.2024 - Current
Babysitter
Self-employeed
04.2017 - 11.2019
Associate of Arts - History
Tarrant County College