MARIELA GUZMAN
Riverview,FL
Summary
Experienced Business and Property Manager with an achievement in Business Operations. Proficient in team building and creating long lasting relationships with decision makers, and customers to enhance company goals. Aiming to leverage my experience to take on a new challenge
Overview
11
11
years of professional experience
Work History
Sales and Leasing Consultant
McKinley Properties
03.2024 - Current
- Increased sales volume by developing strong relationships with prospects and consistently meeting or exceeding sales targets.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, and suggesting enhancements that improve the aesthetics of the community.
Short-Term Rental Property Manager
Airbnb
09.2015 - Current
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements, ensuring compliance with renter and local regulations and protecting the interests of both landlords and tenants.
- Coordinated with vendors and maintenance to ensure timely completion of repairs, minimizing downtime for rentals and maintaining property aesthetics.
Manager of Operations
ChoiceGreen Cleaning Service
06.2013 - 10.2020
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- completed final walks with Contractor and cleaners, identifying and missed work or repairs.
- developed operating budget and forecast, as well as sales and marketing plans.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Education
BBA - Business Management
Lehman College of The City University
New York, NY06.2020
Associate of Arts - English Composition
Manhattan Community College of The City University
New York, NY06.2007
Skills
- Fluent in Spanish
- Great Verbal and Written Communication
- Organization & Time Management
- Leadership
- Team building
- Multitasking w/ Task Prioritization
Accomplishments
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Reduced lost workdays and recordable incidents to 0 by implementing a safety awareness program.
Timeline
Sales and Leasing Consultant
McKinley Properties
03.2024 - Current
Short-Term Rental Property Manager
Airbnb
09.2015 - Current
Manager of Operations
ChoiceGreen Cleaning Service
06.2013 - 10.2020
BBA - Business Management
Lehman College of The City University
Associate of Arts - English Composition
Manhattan Community College of The City University
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