Mariela Landa
Dayton,NV
Summary
Dedicated and customer-focused professional with over 5 years of experience in the customer service industry. Skilled in resolving customer issues, providing exceptional support, and building strong relationships to ensure customer satisfaction. Strong communication, problem-solving, and interpersonal skills make me a valuable asset in delivering outstanding service to customers. Looking to utilize my expertise to contribute to a customer-centric team.
Overview
7
7
years of professional experience
Work History
Technician
Department Of Motor Vehicles
05.2022 - Current
- Processed vehicle registration and title applications efficiently and accurately
- Verified customer documentation to ensure compliance with state regulations
- Assisted customers with inquiries related to driver's licenses, vehicle registration, and other DMV services
- Maintained detailed records of transactions and updated database information consistently
Store Clerk
Dollar Tree
08.2017 - 06.2022
- Keeping track of all cash and credit transactions
- Calculate and return change when required by payment method
- Answer customer questions about products or services
- Perform routine maintenance checks of warehouse area and perform cleanup or simple repair duties when needed
- Managed returns and exchanges efficiently, resolving customer issues promptly while adhering to store policies.
Education
Associate of Arts -
Western Nevada College
Carson City, NV05.2019
Skills
- Attention to Detail
- Customer Service
- Multitasking and Organization
- Knowledge with cash handling
- Teamwork skills
- Able to take direction and follow instructions
- Multitasking
- Bilingual
Timeline
Technician
Department Of Motor Vehicles
05.2022 - Current
Store Clerk
Dollar Tree
08.2017 - 06.2022
Associate of Arts -
Western Nevada College