Mariela Lopez
Charlotte,NC
Summary
Energetic Manicurist bringing 7 years as experience as collaborative and responsible team player. Consistently requested by patrons due to level of care, precision and attention to comfort. Skilled in gel and natural nail care techniques.
Adept at transforming client experiences, I elevated service quality and efficiency at Nailed It By Ella through innovative online booking and standout nail artistry. My knack for building client relationships and expertise in gel application and customer service significantly boosted repeat business. Committed to excellence, I blend creativity with meticulous attention to hygiene protocols.
Overview
9
9
years of professional experience
Work History
Manicurist and Pedicurist
Nailed it by Ella
Charlotte, NC
03.2021 - 10.2024
- Increased repeat business by building strong relationships with clients and consistently delivering exceptional service
- Offered exceptional efficiency by completing manicures and pedicures within scheduled time frames without sacrificing quality or personalized attention.
- Promoted salon specials and upsold additional services, increasing overall revenue per appointment.
- Utilized time management skills to effectively balance multiple appointments while maintaining high-quality results.
- Assisted in marketing efforts by showcasing completed work on social media platforms, generating increased interest and attracting new clientele.
- Developed loyal client base through consistent communication regarding appointment reminders, promotions, and follow-up care recommendations.
- Kept tidy and organized area to comply with cleanliness standards.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Offered advice and recommended products to improve and maintain nails.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Responded to customer requests and concerns about gel application and nail art designs.
- Oversaw schedule to manage appointments of new and existing clients.
- Performed detailed trimming, filing and other nail services.
- Assisted customers in selecting and applying appropriate nail colors.
- Executed pedicures and manicures using professional quality products and tools.
- Followed proper safety and sanitation guidelines while performing nail services.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Administered polishes, creams and cuticle oils.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
Manicurist and Pedicurist
Concord Nail Spa
Charlotte, NC
07.2020 - 02.2021
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
- Provided excellent customer service, addressing concerns promptly and professionally to maintain client trust.
- Increased repeat business by building strong relationships with clients and consistently delivering exceptional service.
- Enhanced client satisfaction by providing high-quality manicure and pedicure services.
- Collaborated with team members to create a welcoming atmosphere for all salon customers.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Kept tidy and organized area to comply with cleanliness standards.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Manicurist and Pedicurist
The Nail Bar And Spa
Brooklyn, NY
04.2016 - 07.2018
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
- Offered exceptional efficiency by completing manicures and pedicures within scheduled time frames without sacrificing quality or personalized attention.
- Contributed to a positive workplace culture by demonstrating professionalism, punctuality, and a commitment to teamwork.
- Skillfully performed various types of nail art, increasing overall customer satisfaction with unique offerings.
- Collaborated with team members to create a welcoming atmosphere for all salon customers.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Kept tidy and organized area to comply with cleanliness standards.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Cleaned and sanitized tools and equipment before each client.
- Assisted customers in selecting and applying appropriate nail colors.
Education
Manicurist - Nail Technology
Academy of Nails And Aesthetics
Charlotte, NC12-2020
GED -
Bushwick Outreach
Brooklyn, NY06-2003
Skills
- Manicure
- Cuticle trimming
- Cuticle care
- Nail preparation
- Nail polish application
- Gel tips
- Nail shaping
- Gel application
- French manicure
- Hand massage techniques
- Pedicures
- Spa pedicure
- Callus removal
- Paraffin treatments
- Exfoliation treatments
- Pedicures
- Foot massage
- Ingrown nail treatment
- Attention to detail
- Client consultation
- Upselling services
- Organizational skills
- Active listening
- Adaptability and flexibility
- Cash handling
- Tool sanitization
- Workspace organization
- Infection controls
- Tool and surface sanitation
- Schedule maintenance
- Inventory controls
- Appointment management
- Customer service
Timeline
Manicurist and Pedicurist
Nailed it by Ella
03.2021 - 10.2024
Manicurist and Pedicurist
Concord Nail Spa
07.2020 - 02.2021
Manicurist and Pedicurist
The Nail Bar And Spa
04.2016 - 07.2018
Manicurist - Nail Technology
Academy of Nails And Aesthetics
GED -
Bushwick Outreach