Mariela Martinez
Bridgeport,CT
Summary
Experienced and encouraging manager with talents for team building, leading and motivating skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Women's Department Manager
Zara - Nor- Sono Collection
01.2024 - Current
- Overseeing the preparation and processing of payroll for department employees, ensuring timely and accurate payment.
- Generating and reviewing payroll reports for accuracy and making any necessary adjustments.
- Collaborating with the human resources department to ensure payroll data is accurate and up-to-date, including new hires, terminations, and other employee changes.
- Analyze sales data and implement strategies to improve performance.
- Schedule staff shifts and ensure adequate coverage.
Kids Department Manager
Zara-Greenwich
01.2020 - 01.2022
- Streamlined the process of scheduling all 11 team members through the successful execution of an effective system.
- Recruited, hired and retained a quality core staff.
- Provided training resources in POS, product knowledge, guest services, and other loss prevention policies
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Kids Department Manager
Zara - New York, NY
12.2017 - 09.2020
- Consistently drove and exceeded retail sales.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall moves.
- Guarantee that merchandising and image meet the corporate criteria.
- Monitor store sales and ranking.
- Communicate section needs to Visual Commercial and Operations.
- Communicate with other departments and regional.
Kids Assistant Manager
Zara - New York, NY
01.2016 - 01.2017
- Streamlined the process of scheduling all 11 team members through the successful execution of an effective system.
- Recruited, hired and retained a quality core staff.
- Provided training resources in POS, product knowledge, guest services, and other loss prevention policies
Kids Department Visual Merchandiser
Zara - New York, NY
01.2014 - 01.2016
- Customize product displays for retail store.
- Facilitate customer buying decision by ensuring product information is readily accessible.
- Arrange aisles and displays to provide easy customer access and make product easy to find.
- Manage the building and updating of in-store merchandise displays.
- Maintained #1 top shoe sales in New York for two consecutive weeks stepping ahead of the company’s flagship store in 5th Avenue.
Sales Associate
Zara - New York, NY
01.2013 - 01.2014
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Social Sciences and Human Services
Borough of Manhaian Community College
New York City, NY01.2018
Skills
- Computer Skills: Siebel, BackOffice, JIRA, Engage, MaxEB, Symposium, Contact Solutions Optimization Portal, eMedNY, Microsoft (Word, Excel, PowerPoint, Outlook)
- Problem-Solving
- Decision-Making
- Team Leadership
- Organizational Skills
- Customer Service
- Schedule Management
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Women's Department Manager
Zara - Nor- Sono Collection
01.2024 - Current
Kids Department Manager
Zara-Greenwich
01.2020 - 01.2022
Kids Department Manager
Zara - New York, NY
12.2017 - 09.2020
Kids Assistant Manager
Zara - New York, NY
01.2016 - 01.2017
Kids Department Visual Merchandiser
Zara - New York, NY
01.2014 - 01.2016
Sales Associate
Zara - New York, NY
01.2013 - 01.2014
Social Sciences and Human Services
Borough of Manhaian Community College