Mariela Navarro

• Assessed client needs to provide customized insurance solutions.

• Reviewed policies to ensure clients had proper, sufficient coverage.

• Clearly explained insurance products, terms, and coverage options.

• Accurately processed policy updates, endorsements, renewals, and cancellations.

• Maintained well-organized records using effective filing systems.

• Scheduled meetings, travel, and events for the insurance team.

• Acted as a liaison between agents and clients to ensure clear, professional communication.

• Assisted with billing and day-to-day administrative insurance tasks.

• Supported the hiring process by coordinating interviews and onboarding.

• Managed cash handling and payment processing with accuracy and integrity.

• Provided excellent customer service in a fast-paced environment.

• Accurately processed transactions, including fuel, merchandise, and lottery sales.

Handled cash, credit, and mobile payments with strong attention to detail.

• Maintained store cleanliness, and restocked shelves to ensure product availability.

• Managed opening and closing procedures, including cash reconciliation.

• Ensured compliance with safety and age-restricted product regulations.

• Monitored equipment, and promptly reported maintenance needs.