Mariela Ramirez
Knightdale,NC
Summary
Office Assistant Intern at DMA Multiservices, adept in customer service, showcasing adaptability and outstanding communication. Excelled in enhancing client relations, significantly contributing to project successes and operational efficiency.
Overview
3
3
years of professional experience
Work History
Office Assistant Intern
DMA Multiservices
Raleigh, NC
01.2022 - 02.2025
- Updated customer contact information in databases.
- Greeted visitors and provided assistance with inquiries.
- Provided customer service support by responding to inquiries via phone and email.
- Scheduled appointments for staff members with clients or customers.
- Answered incoming calls and directed them to appropriate personnel.
- Maintained a clean, professional environment within the office space.
Education
High School Diploma -
Knightdale High School of Collaborative Design
05-2022
Wake Technical Community College
Skills
- Note-taking
- Scheduling
- Adaptability and flexibility
- [Language] fluency
- Interpersonal and social skills
- Outstanding communication skills
- Verbal and written communication
Affiliations
- Volunteer at local food bank every last Friday of the month with the distribution, organization, documentation and classification of the goods we receive.
Languages
Spanish
Professional
English
Professional
French
Elementary
Education and Training
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