Mariela Salas
Bloomington,CA
Summary
Proven Shift Manager at Carls Jr with a track record of enhancing team performance and handling customer issues with poise. A bilingual communicator, adept in cash handling and fostering a collaborative environment. Excelling in fast-paced settings, I leverage my friendly demeanor and strategic mindset to exceed employer expectations.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
Fontana, CA
05.2023 - 03.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Shift Manager
Carls Jr
Riverside, CA
05.2015 - 01.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Bilingual
Timeline
Barista
Starbucks
05.2023 - 03.2024
Shift Manager
Carls Jr
05.2015 - 01.2023